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webzunft / edd-helpscout

Easy Digital Downloads integration for HelpScout. A WordPress Plugin.
GNU General Public License v2.0
59 stars 13 forks source link

PayPal Express payment link in HelpScout not working #47

Closed markzahra closed 3 years ago

markzahra commented 7 years ago

On HelpScout it is no longer linking directly to the PayPal payment ever since we switched to PayPal Express, and that was a very handy feature to have.

dannyvankooten commented 7 years ago

Hi @markzahra,

What do the PayPal Express URL's look like, eg what is the URL when viewing a payment in PayPal?

markzahra commented 7 years ago

@dannyvankooten this is what we see in HelpScout: http://prntscr.com/e0q3l4

The URL to the payment from our website is as follows:

https://history.paypal.com/cgi-bin/webscr?cmd=_history-details-from-hub&id=6HS7823220137613F

markzahra commented 7 years ago

@dannyvankooten any update on this issue please?

dannyvankooten commented 7 years ago

Hi @markzahra,

This should be fixed in the latest master here on Github. Can you test run that for me please?

markzahra commented 7 years ago

@dannyvankooten I downloaded a zip of the master from here. I then re-named the older plugin, uploaded this one, and tested again. HelpScout is now not showing any of the details. It only shows "No details found."

Once I switched back to the older version, the details started to be displayed again.

markzahra commented 7 years ago

@dannyvankooten Any thoughts on the above?

webzunft commented 6 years ago

@markzahra Not sure if this is still relevant to you. The master uses a different URL: https://your-site.com/edd-helpscout-api/customer_info. You would need to update it in your Help Scout App settings. Are you still using this plugin and would be willing to test it again?