wechaty / puppet-supports

Wechaty Puppet Services (WPS)
https://wechaty.js.org/docs/puppet-services/
Apache License 2.0
33 stars 4 forks source link

我续费token,客服已经四天不回消息了,钱也汇过去三天了,token已经过期无法使用,导致公司业务滞停,公司还要对我进行处罚,请你们给我一个解释。 #591

Closed shuangyangshui closed 3 weeks ago

shuangyangshui commented 1 month ago

Please make sure you have read the Wechaty Puppet Service from Wechaty Official Website before you continue writting this issue.

Question

shuangyangshui commented 1 month ago

打电话也不接

su-chang commented 1 month ago

提供下token的后6位,我来确认下。

su-chang commented 1 month ago

@shuangyangshui 同时将该issue链接发送给客服。

shuangyangshui commented 1 month ago

@su-chang 78fae4,客服不理我,需要我把我的付款凭证给你

su-chang commented 1 month ago

@shuangyangshui 我这边临时处理了,你再重连下看看。

shuangyangshui commented 1 month ago

@su-chang 已经好了,谢谢,我续费的费用已经付过去了请帮我尽快处理,很急。你临时给了我几天?

su-chang commented 1 month ago

先按从今天开始,续费一年进行处理。我们内部沟通完后,再和你同步下信息。

shuangyangshui commented 1 month ago

好的,谢谢

shuangyangshui commented 3 weeks ago

@su-chang 你好,能把增票开一下吗

hcfw007 commented 3 weeks ago

你是跟哪位微信联系的呢,一直联系不上?

shuangyangshui commented 3 weeks ago

RPAchat 这个客服,企业微信实名龙

shuangyangshui commented 3 weeks ago

转账记录我怎么发你,帮忙开一下增票谢谢!然后把token显示的时长可视化,也更新一下

shuangyangshui commented 3 weeks ago

@hcfw007

su-chang commented 2 weeks ago

@shuangyangshui 你再联系下客服,同时把该issue发给客服