We all know the Google Analytics (GA) can track the conversion rate when users visit our website.
So could we use this conversion tracking system to track our conversational user interface as well?
What this design in my head is:
When the bot say something to the user, the bot can set an anchor to GA
If the user triggered some Intents that the bot wants to track, the bot can send the Intent and Entities to the goal tracking system from GA
The above is a very naive design, but I believe it should work.
And there are also other analytics systems designed for conversational user interface already, like the https://www.dashbot.io/, Analytics for Chatbots & Voice Skills, can be used as well.
Feature to be plugined:
We all know the Google Analytics (GA) can track the conversion rate when users visit our website.
So could we use this conversion tracking system to track our conversational user interface as well?
What this design in my head is:
Intent
andEntities
to the goal tracking system from GAThe above is a very naive design, but I believe it should work.
And there are also other analytics systems designed for conversational user interface already, like the https://www.dashbot.io/, Analytics for Chatbots & Voice Skills, can be used as well.
Reference material (API docs, etc):