Improve accessibility info provided on Event pages

jennpb commented 5 years ago

Who it's for

Venue visitors who need to know whether they can/should attend an event

Problem to be solved

We know from research that while most people with access needs (who are familiar with museums) will look for an Accessibility page on a website, it makes things much easier when we show access info in context of an exhibition or event.

There is currently a mismatch between what we show on an Event page and what we show on an Exhibition page.

Event Event_needtoknow

Exhibition Exhibition_visit us

To Do

[ ] Decide what key info can be/should be exposed
[ ] Decide whether to fit it inside the info box, or split it into two?
[ ] Implement solution in Prismic

Considerations

Often the location of an event isn't confirmed until the last minute. The Events team make adjustments based on judgement of popularity of an event.
The Info Desk is often the meeting point for an event
Hearing loops may be fixed, or portable loops may be available - these will be dependent on event location.

jennpb commented 5 years ago

Spoke to @dannybirchall about this. Work is currently underway as part of the Access audit (in building), and the content team will be working this into pair writing of events. It's going to be a slow 🔥

jennpb commented 4 years ago

@dannybirchall Should I keep this ticket open for the Experience team, or is it primarily a content issue?

Happy to discuss any changes to yellow info box, but if that's not currently under consideration, I will close this.

wellcomecollection / wellcomecollection.org