Whitecat Create Agent crush on board conenect

whitecatboard / whitecat-create-agent

The Whitecat Create Multi Platform Agent

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Whitecat Create Agent crush on board conenect #1

Open vbolshakov opened 6 years ago

vbolshakov commented 6 years ago

Whitecat Create Agent crust on board connect (ESP-WROOM-32 flashed to latest Lua RTOS) or (when restarted) when clicked on "Connct to board" in IDE.

Crushed without any error messages in Windows event log or on screen,

OS - Windows Server 2016 with all current updates.

jolivepetrus commented 6 years ago

Hi @vbolshakov,

Can you attach screenshots of the crash?

vbolshakov commented 6 years ago

There is no any messages - icon from notification area just hide... Already checked on Windwos 10 x64 with all updates - same problem...

Also, i'm unable to start app from cli with logging to console or file option.

jolivepetrus commented 6 years ago

Hi @vbolshakov,

Please try reinstall agent again, downloading the installer again.

vbolshakov commented 6 years ago

Same problems. Can you provide just .exe without installer?

jolivepetrus commented 6 years ago

Hi @vbolshakov,

I'm trying to test it in a clean Windows Server 2016 setup, but I can't install google chrome ...

For now try the following:

Download the installer program again from http://downloads.whitecatboard.org/agent/createagent-windows.exe
Run the installer, this will be uninstall previous version, and install the new one that have changes for Windows to allow to execute the agent from the command line
Try again with the agent running in the sys tray
If it not works, stop the agent (right click on the icon, and select the Quit option), and close google chrome
Open a command line window, and type

wccagent.exe -lc

This start the agent in log mode
Log in https://ide.whitecatboard.org, and connect a board. If something fails, please, send us the wccagent.exe log.

vbolshakov commented 6 years ago

This is log from agent. log.txt

Smahno commented 5 years ago

I have a similar problem. Already have a solution for this?

jolivepetrus commented 5 years ago

@vbolshakov , @Smahno ,

Please, can you try with last version of the Agent (just updated now). Follow the following instructions to update:

https://github.com/whitecatboard/whitecat-create-agent/wiki/Windows-update

If you have additional problems, or the issue is not solved, please send us any additional information.

Smahno commented 5 years ago

HI Thanks for the quick response. In my case, the solution was to change the USB port.

jolivepetrus commented 5 years ago

@Smahno,

What do you mean with "change the USB port"?

Smahno commented 5 years ago

In my laptop 3 USB ports: 2.0 x 2; 3.0 x 1. At one of the 2.0 USB ports, my ESP32 did not work. I physically connected the device to other ports. Now all is well