Unable to run v3.2 on Macbook Pro with M1 Max

whyboris / Video-Hub-App

Official repository for Video Hub App

https://videohubapp.com

MIT License

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Unable to run v3.2 on Macbook Pro with M1 Max #810

Open jamesfpb opened 1 year ago

jamesfpb commented 1 year ago

Hi Purchased and downloaded arm64 v 3.2 for my Macbook Pro running Ventura with M1 Max chip but it won't run. I can install it but when I attempt to run the app , i see popup saying the app '... is damaged and can't be opened'. I am able to run v3.1 successfully. Advice much appreciated. Thanks

whyboris commented 1 year ago

Sorry about the problem - please send me a message through the contact form with the email you used to purchase the app (juts say "3.1 Mac Arm download broken" or something):

https://videohubapp.com/en/contact/

I'm unsure why; there are a few other people emailing with the same problem. I'm guessing this is the download (link) that comes from the email you got when you purchased the app?

I've been meaning to have another release of the app (patch version with new FFmpeg) - so much to do, so little time 😅

sebiimaks commented 1 year ago

Same problem here with an M1 Macbook Air. I tried the demo as well, but I received the same error.

jamesfpb commented 1 year ago

I was able to run the Intel version. No success with the arm64 mac version.

sebiimaks commented 1 year ago

I was able to run the Intel version. No success with the arm64 mac version.

Is there an intel version of 3.2? I can't see it.

whyboris commented 1 year ago

Thank you for the additional bug report 🙇 I'll need to craft a new release -- previously I didn't have access to an Intel Mac to build an Intel specific version 😓 but now I (intermittently) do - so I should be able to get one out in the coming month 🤞