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widewing / ha-toyota-na

Home Assistant integration for Toyota Motor (North America) connected services
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Certain windows show as "unavailable" #54

Closed CamSoper closed 1 month ago

CamSoper commented 1 year ago

My rear windows showed their status when I first set up this integration, but at some point they stopped. Same for moonroof.

image

jgdf42 commented 9 months ago

my trunk status shows as unavailable..

atflack commented 7 months ago

22 4Runner here. All windows, including trunk window, show unavailable.

dkmcgowan commented 1 month ago

these should eventually update

atflack commented 1 month ago

No, they don’t. I’ve had this integration active since March. The windows have not once switched from unavailable.

dkmcgowan commented 1 month ago

I can add some additional info in diagnostics and see if we can tell what's happening

dkmcgowan commented 1 month ago

Update to v2.4.3 and go to the integration and do "Download Diagnostics" and let me see that file and maybe I can figure out why they are all unavailable

atflack commented 1 month ago

Attached, thanks! config_entry-toyota_na-4cc05426605b404987beb37e4c5c5a74.json

dkmcgowan commented 1 month ago

Looking over that API response your window status just isn't there, in the vehicle_status section next to the Doors that are listed you should have nodes for Window and you don't, not sure what we could do here if it doesn't return from their API

atflack commented 1 month ago

Playing with the Toyota app, I’m also not getting it to flip from a Windows – Closed state. Wondering if this is a Toyota bug. I’m going to look for a way to open a ticket with them.

From: David McGowan @.> Sent: Tuesday, October 1, 2024 10:12 PM To: widewing/ha-toyota-na @.> Cc: atflack @.>; Comment @.> Subject: Re: [widewing/ha-toyota-na] Certain windows show as "unavailable" (Issue #54)

Looking over that API response your window status just isn't there, in the vehicle_status section next to the Doors that are listed you should have nodes for Window and you don't, not sure what we could do here if it doesn't return from their API

— Reply to this email directly, view it on GitHub https://github.com/widewing/ha-toyota-na/issues/54#issuecomment-2387497365 , or unsubscribe https://github.com/notifications/unsubscribe-auth/ASZ4JDYSGATDM5XSUO7ACH3ZZNI63AVCNFSM6AAAAAAXWECVNOVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDGOBXGQ4TOMZWGU . You are receiving this because you commented. https://github.com/notifications/beacon/ASZ4JD4YLRDLC3WTNBHRKGLZZNI63A5CNFSM6AAAAAAXWECVNOWGG33NNVSW45C7OR4XAZNMJFZXG5LFINXW23LFNZ2KUY3PNVWWK3TUL5UWJTUOJZIZK.gif Message ID: @. @.> >

dkmcgowan commented 1 month ago

I would only talk to them about issues you are having in their official app and not home assistant.

atflack commented 1 month ago

Yup, just opened a ticket. That’s how I approached it, the Toyota app isn’t reflecting the correct status.

From: David McGowan @.> Sent: Wednesday, October 2, 2024 8:05 AM To: widewing/ha-toyota-na @.> Cc: atflack @.>; Comment @.> Subject: Re: [widewing/ha-toyota-na] Certain windows show as "unavailable" (Issue #54)

I would only talk to them about issues you are having in their official app and not home assistant.

— Reply to this email directly, view it on GitHub https://github.com/widewing/ha-toyota-na/issues/54#issuecomment-2388473545 , or unsubscribe https://github.com/notifications/unsubscribe-auth/ASZ4JD5JAQ3R2H2SWSG27ELZZPONVAVCNFSM6AAAAAAXWECVNOVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDGOBYGQ3TGNJUGU . You are receiving this because you commented. https://github.com/notifications/beacon/ASZ4JDZU4M4IHTX3AGWYXN3ZZPONVA5CNFSM6AAAAAAXWECVNOWGG33NNVSW45C7OR4XAZNMJFZXG5LFINXW23LFNZ2KUY3PNVWWK3TUL5UWJTUOLU3MS.gif Message ID: @. @.> >

dkmcgowan commented 1 month ago

If you still have an issue with the latest version and after hearing back from Toyota then open a new issue, good luck!