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WAV sound broken in Chromecast firmware 1.17.46278 #698

Open GoogleCodeExporter opened 8 years ago

GoogleCodeExporter commented 8 years ago 
From: https://productforums.google.com/forum/m/#!topic/chromecast/ekIjTXzPZ_E

Casting any content with type wav (PCM unsigned 8), Chromecast crashes and 
reboot.
Eg tested with sound files at http://www.wavsource.com, and casting to 
chromecast with various android app: google play music, BubbleUPnP. 
Also applies to containers Webm that contain the audio track in wav media type

The data are: first-generation Chromecast with 1.17.46278 firmware. 
In previous versions of firmware no problem.

-----------

We can confirm this issue. WAV-support is broken with the latest 
firmware-update and this is affecting many of our users now.
It doesn't matter what casting-app we are using, nor does it matter if we use 
our custom receiver-app or the default receiver.
It also doesn't matter if we cast local WAV-files or public WAV-files available 
on the internet.

Once the CC should play a WAV, it will hang and reboot.

Using MP3 is still working well..

Hope this issue is addressed asap.

Original issue reported on code.google.com by i...@issend.de on 2 Dec 2015 at 8:15

GoogleCodeExporter commented 8 years ago 
Please share receiver logs after successfully reproducing it. Also, from the 
Android app share feedback report with the text "for Issue 698" in the 
description.

Original comment by na...@google.com on 2 Dec 2015 at 10:29

GoogleCodeExporter commented 8 years ago 
Can you tell me how to actually share the Chromecast-logs? It hangs & crashes 
once you try to cast a WAV-file to it, even with the default-receiver.

Should be easy to reproduce.

Original comment by i...@issend.de on 2 Dec 2015 at 11:03

GoogleCodeExporter commented 8 years ago 
Please find the instructions here: 
https://developers.google.com/cast/docs/debugging and how to send feedback 
report here: https://support.google.com/chromecast/answer/6189374?hl=en.

Original comment by na...@google.com on 2 Dec 2015 at 11:19

GoogleCodeExporter commented 8 years ago 
Thanks for the instructions. I have reproduced the issue on the Chromecast (let 
it play a WAV file leads to immediate crash & reboot of the CC).

Then I have sent the report from within the Chromecast-app with title "for 
Issue 698".

Looking forward to your feedback :)

Original comment by i...@issend.de on 4 Dec 2015 at 7:21

GoogleCodeExporter commented 8 years ago 
I confirm this issue. It's sad as it is not the first regression following a 
firmware update, and users discover it for you.

Original comment by pujos.mi...@gmail.com on 7 Dec 2015 at 11:04

GoogleCodeExporter commented 8 years ago 
Was the cast team able to reproduce this issue ?

I can give easy to follow repro instructions if needed.

Original comment by pujos.mi...@gmail.com on 11 Dec 2015 at 11:06

GoogleCodeExporter commented 8 years ago 
Please do provide the repro instructions (along with any test files you used), 
it would be very helpful.

Original comment by jonathan...@google.com on 11 Dec 2015 at 5:10

GoogleCodeExporter commented 8 years ago 
1. install BubbleUPnP: 
https://play.google.com/store/apps/details?id=com.bubblesoft.android.bubbleupnp
2. start BubbleUPnP
3. in the top navigation drawer, in the renderer section, select a Chromecast 
v1 running firmware 1.17.46278
4. go into the Playlist tab
5. tap the top-right 3-dot menu and select "Add stream URL"
6. In the dialog, add this URL: http://bubblesoftapps.com/test.wav. Give it a 
title and press OK
7. Still in the Playlist tab, tap the new entry to play it
8. The Chromecast will attempt to play the stream then will shortly crash and 
reboot

Original comment by pujos.mi...@gmail.com on 11 Dec 2015 at 5:24

GoogleCodeExporter commented 8 years ago 
Thank you for detailed steps. We're looking into the issue and will update this 
ticket accordingly.

Original comment by na...@google.com on 11 Dec 2015 at 8:08

GoogleCodeExporter commented 8 years ago 
When I play the test wav Chromecast crashes and restarts. The problem presents 
itself to me. Thanks for your help.

Original comment by kori...@gmail.com on 1 Jan 2016 at 12:32

GoogleCodeExporter commented 8 years ago 
When is this problem going to be fixed?
I have $$$ of audio equipment based around a Chromecast and WAV audio files 
stored on a dedicated NAS which can not now be used because the Chromecast has 
stopped playing the files.

Original comment by rogerpco...@gmail.com on 10 Jan 2016 at 10:38

GoogleCodeExporter commented 8 years ago 
Can you please give an indication of when this will be fixed? My entire 
collection of FLAC audio is now useless with Chromecast as my primary means of 
playing it (via WAV transcode). It's been a long wait for something which  
originally worked well.

Original comment by j...@vil.co.nz on 12 Jan 2016 at 8:21

GoogleCodeExporter commented 8 years ago 
Same problem for me! Need urgently a bug fix!!! Or at least the possibility to 
downdate to last running firmware! Please speed up! Thanks

Original comment by ced...@gmail.com on 16 Jan 2016 at 8:23

GoogleCodeExporter commented 8 years ago 
When can we expect a fix for this issue? I first posted this to the Chromecast 
group back in November 2015 and still no resolution. How can it take this long 
to fix a regression? Anyone in Australia subscribed to this? I'm interested in 
how one might seek a refund or exchange to CC2 given this has to be a breach of 
consumer law.

Original comment by andrew.p...@gmail.com on 7 Feb 2016 at 9:44

GoogleCodeExporter commented 8 years ago 
Fixed with firmware 1.18.55065. 
But playback of 24-bit WAV is broken and result in very garbled sound (white 
noise), for which I will open a new issue

Original comment by pujos.mi...@gmail.com on 8 Mar 2016 at 5:14