search

williankeller / magento2-facebook-pixel

This free Facebook Pixel extension allows you to track your visitors' actions.
Open Software License 3.0
36 stars 15 forks source link

Conversion value not tracked for Paypal Express checkout #6

Open nadroj467 opened 4 years ago

nadroj467 commented 4 years ago

Hi,

Thanks for the great free extension. Everything looks to be working great on our Magento 2.3.3 install. We use native Magento checkout. We are noticing that conversion value is not tracked when customers uses PayPal express checkout.

If the customer clicks Paypal Express checkout button from the cart page and bypasses the Magento checkout, they will visit the Paypal Review page to select the postage method then hit the success page after payment.

We are noticing conversion is tracked in Facebook but not the conversion value, comes in as £0.00

It would be great if there was a solution.

Thanks again

williankeller commented 4 years ago

Hi @nadroj467 Thank you for letting us know about this issue. We'll take a look and back to you as soon as we have a new release available.

In meanwhile, could you give us a star? This way you help us to increase the extension visibility.

seansan commented 3 years ago

Thanks for this. We rely heavily on PayPall Express .. @williankeller .. and I see the ticket is from 2020.

Can we confirm that PPE is not tracked? Or was this solved?