First at all, thank you for your contribution to the community.
I would like to discuss with you about my first try and thought about your extension.
Indeed, do you think it will be a better implementation to integrate field telephone from billing address of our customers ?
By adding a new field in database, we add a new field in create account form so that is not the best to improve conversion action as you may know as we adding fields to a form it complicated registration process.
Moreover, by adding a new field "Phone" I think we would confuse customers, as they would think about their numbers in billing address or shipping address. My first guess as a customer would be to try either phone number entered in checkout process... don't you think ?
In pure implementation, always in my idea, I think it would be better to implement a default support of telephone field but only for mobile phone so we have no confusion anymore if we had a default phone or mobile phone in account.
In purely coding, it would be harder to detect mobile phone by country but so much easier for our customers.
Good morning,
First at all, thank you for your contribution to the community.
I would like to discuss with you about my first try and thought about your extension. Indeed, do you think it will be a better implementation to integrate field telephone from billing address of our customers ?
By adding a new field in database, we add a new field in create account form so that is not the best to improve conversion action as you may know as we adding fields to a form it complicated registration process. Moreover, by adding a new field "Phone" I think we would confuse customers, as they would think about their numbers in billing address or shipping address. My first guess as a customer would be to try either phone number entered in checkout process... don't you think ?
In pure implementation, always in my idea, I think it would be better to implement a default support of telephone field but only for mobile phone so we have no confusion anymore if we had a default phone or mobile phone in account.
In purely coding, it would be harder to detect mobile phone by country but so much easier for our customers.
Tell me what you think,
Ilan Parmentier