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winder / Universal-G-Code-Sender

A cross-platform G-Code sender for GRBL, Smoothieware, TinyG and G2core.
http://winder.github.io/ugs_website/
GNU General Public License v3.0
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UGS Screen Freeze and/or close out #2413

Closed Username-CNC closed 6 months ago

Username-CNC commented 6 months ago

Version

2.0.11

Hardware / Firmware

GRBL 1.1

What happened

Execution 2.0.11 The problem also exists with version 2.1.2

Hardware/Firmware GRBL 1.1

What happened: When running the 64-bit module, the program exits on its own without any warning or error code. The spindle continues to run endlessly. I went into ugsplatform.conf and changed the value of Xms from 64 to 512. This had no effect on the problem I'm having. I tried running the 32 bit version and it will complete the project. However, the program would freeze during the project and all buttons would become unresponsive. I would have to quit the program.

How to reproduce This problem can be easily reproduced on my computer.

operating system Notebook Fujitsu Windows 10 Home version 22H2 64-bit operating system 8GB RAM Intel graphics

Something else I use Vectric Vcarve Pro.

How to reproduce

No response

Operating System

No response

Anything else

The problem occurs every time

breiler commented 6 months ago

Can you post the log file: C:/Users/[your username>]/AppData/Roaming/ugsplatform/var/log/messages.log

Username-CNC commented 6 months ago

messages.log messages_1.log messages_2.txt

breiler commented 6 months ago

I am not sure, but it looks like you are using the 32-bit version of UGS in these logs and you can very well hit the 2Gb memory limit, that is probably why the program becomes unresponsive. I would like a log file from the 64-bit edition, make sure that you have downloaded a 64-bit package: https://universalgcodesender.com/download/

I noticed that it takes fairly long to load the model and that it contains some parsing warnings. Is it a big file? Do mind sharing one?

Username-CNC commented 6 months ago

raphael-3D Schlichten 1.zip

breiler commented 6 months ago

I had no problems loading the file but noticed that it requires quite alot memory - around 2.2Gb on my system. So make sure that you've downloaded the 64-bit packaging of UGS.

Username-CNC commented 6 months ago

I will test everything again tomorrow with the 64 bit 2.1.3 version and send you the log file. Thank you for your quick message

Username-CNC commented 6 months ago

I recently carried out the test again, unfortunately UGS freezes after a short time. See messages.log I have the feeling that the cause is to be found in the spindle motor. Do you know this problem? messages.log messages_1.log

breiler commented 6 months ago

Very strange, it still says that it can use maximum 2Gb.

Can you open the config file C:\Program Files\ugsplatform-win\etc\ugsplatform.conf and add the parameter -J-Xmx4G.

This should force a increase of the memory to 4Gb.

breiler commented 6 months ago

Closing as we got no further response from user and I can't reproduce the problem.