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winsiderss / systeminformer

A free, powerful, multi-purpose tool that helps you monitor system resources, debug software and detect malware. Brought to you by Winsider Seminars & Solutions, Inc. @ http://www.windows-internals.com
https://systeminformer.sourceforge.io
MIT License
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CPU tab on System Information summary window only shows a single core load/utilization on a 4/8 i7-Q720 cpu #2133

Open KerryGee opened 1 month ago

KerryGee commented 1 month ago

Brief description of your issue

The CPU tab on System Information summary window only shows a single cores utilization on a 4/8 i7-Q720 cpu whereas the build in task manager from Windows 11 (latest 10.0.22631 Build 22631) shows the load on all four physical cores and eight logical cores if enabled.

Steps to reproduce (optional)

Possibly tied to the CPU model, hence hard to recommend steps for reproduction. One possibly will need a genuine i7-Q720 cpu to reproduce it. Everything works fine on different CPUs ranging from i3 to i7 with different architectures.

Expected behavior (optional)

Should show all four physical cores utilization and on extended view the load on all logical eight cores.

Actual behavior (optional)

Shows a single cores load/utilization on a 4/8 i7-Q720 cpu

Environment (optional)

System Informer 3.0.7660 (08de40d)
Windows 11 Pro (10.0.22631 Build 22631)

1

dmex commented 1 month ago

Software on your machine is blocking the GetSystemInfo function and returning 1 for the value of dwNumberOfProcessors.

KerryGee commented 1 month ago

Software on your machine is blocking the GetSystemInfo function and returning 1 for the value of dwNumberOfProcessors.

hi dmex. I will check that and report here asap. Not sure what could have blocked that call on that system. there is only ms defender running on it and it didnt report any blocking or restriction of the application. on the other hand, defender consists of different treat detection components and who knows what part of it could have limited the application in what way :-/

anyway, i will have a look at that and report my findings here. br