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wireapp / wire-desktop

:computer: Wire for desktop
https://wire.com/download/
GNU General Public License v3.0
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blank window or white box after returning from powersave mode #4518

Open verbal007 opened 3 years ago

verbal007 commented 3 years ago

Wire version: 3.21.2936 Operating system: Manjaro (Linux) 20.2

What steps will reproduce the problem?

  1. Start Wire
  2. Allow automatic screen shutoff / powersave mode to activate
  3. Resume session

What is the expected result? Expecting no artefacts.

What is the actual result? Wire looks like attached image w/ blank window or white box appearing in chat.

Please provide any additional information below. Attach a screenshot if possible. This issue started about 2 weeks ago and is quite distracting. Typically a restart of Wire resolves the issue. The attached animated screencapture shows the black/blank screen and white box that appears. I have been experiencing similar issues with Chromium browser for a few months, which I may have solved with the following information.

"Artifacts in Chromium If you see artifacts in Chromium, try to force the vulkan based backend. Go to chrome://flags and enable #ignore-gpu-blacklist and #enable-vulkan." via: https://wiki.archlinux.org/index.php/AMDGPU#Artifacts_in_Chromium Not sure that issue is related, but felt I should include it. ezgif-7-65203d2d69a4

hamslam commented 3 years ago

OS: Manjaro Linux 20.2 Kernel: 5.8.18-1

I'm having a similar issue with a white rectangular box appearing directly in the middle of my chat window. In the Options screen, it shows up more toward the right side of the window (see screenshots). If I quit Wire and reopen it, the white box goes away for a period of time. I'm uncertain how long, but it could be over an hour before it shows up again. If I turn off the Dark Theme, it's less noticeable but I can still tell that the box is there because it's not exactly the same color as the default background.

I have uninstalled and reinstalled the same package version, but this did not solve the issue.

This started with update 3.21.2936 on Linux.

Attached are screenshots of the Wire chat window and options screen.

WireChat

WireOptions

hamslam commented 3 years ago

As the original poster stated, this problem occurs after the monitor is awakened from the Screen Saver Blanking feature within DPMS.

https://wiki.archlinux.org/index.php/Display_Power_Management_Signaling

$ xset q
...
Screen Saver:
  prefer blanking:  yes    allow exposures:  yes
  timeout:  1800    cycle:  600
...

Instead of waiting for the automatic timeout to occur, I can force the issue to occur by turning off the monitor with the following command:

$ xset dpms force off

Once the monitor is awakened, I can sign back into my desktop, and if Wire is still running I will see the white box appear again. Closing Wire and re-opening it is the only way I know of to make it go away.