wireapp / wire

:wavy_dash: Overview of the open source code for Wire
https://wire.com
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Phone Calls not ringing on devices #384

Open Exospecie opened 1 year ago

Exospecie commented 1 year ago

Good day,

After the most recent update on Windows, Android, and iOS, phone calls are not ringing on devices any longer. Linux (AppImage) sometimes works but not consistently.

OSes affected: Windows 10 Enterprise 21H2 Manjaro KDE Linux 22.0.5 w/Kernel 6.2 Fedora KDE Linux 37 w/Kernel 6.2 Android 13 iOS 16

Network types: Academic, strict firewall Corporate, strict firewall Home, permissive (also tried with completely disabled as well as OS firewalls disabled) Cellular LTE Cellular 5G

Connection types: Windows, Fedora, and Manjaro machines, ethernet Android and iOS, wireless Tried with VPN (Proton) enabled, disabled, and fully uninstalled and purged from system

Steps to reproduce:

  1. Open Wire
  2. Select contact
  3. Make phone call
  4. Observe lack of ring

Number of affected users and test cases: 7

Attached is a Windows install log. wire-logs-2023-04-08-04-32.zip