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wireapp / wire

:wavy_dash: Overview of the open source code for Wire
https://wire.com
GNU General Public License v3.0
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Two new bugs occuring: Calls silently dropping, screen share not working #72

Open bryc opened 7 years ago

bryc commented 7 years ago

I've been using Wire with a friend for some time now, it was amazing how efficient the screen sharing framerate and sound was. However within the last couple of weeks, there's been some big issues.

  1. Calls end randomly without warning, sometimes with the other user unaware.

Sometimes I check back to Wire and notice that the call ended without any message or popup/warning, no log in the chat either. I often have Wire muted due to screen share sound not always being relevant, so if any sound or "connection beeping" occurred, I wouldn't know.

When this happens, the other party often isn't aware, and continues to message as if the call never ended, thinking I can still see what is on-screen. But this is not every time.

  1. Screen sharing fails to connect on my end, only

When I attempt to screen share, the other party immediately cuts out the audio feed, and begins to hears 'connection beeps', which soon ends the call completely. It works if they use screen share on their side. We have both attempted to delete the AppData files, uninstall and reinstall latest version, but that issue appears to remain on my end, not sure why.

Also, in --devtools mode the 'wire' global isn't available so I can't enable debug logging at all using wire.app.enable_debugging()

wmengli commented 7 years ago

Hi @bryc , thanks for reporting! It seems that you are on webapp/desktop. I can't move this issue to the desktop team repository, could you report it there? Thank you. https://github.com/wireapp/wire-desktop