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wiris / moodle-atto_wiris

Moodle Atto's editor plugin for MathType, the leading formula editor and equation writer for the web by Wiris
https://www.wiris.com/moodle
GNU General Public License v3.0
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MathType equations not saving in assignment feedback, Atto editor #133

Closed drdaigle closed 1 week ago

drdaigle commented 4 weeks ago

We are running Moodle 4.1.5, MathType by Wiris plugin and filter version 8.7.1. We are having the same issue that was previously marked as closed in #69. Here is a video showing the feedback equation disappearing after save:

https://github.com/user-attachments/assets/ef7b59e3-9a37-4c3f-8582-55f496e409ce

We have tested in TinyMCE, and it works as expected. So the only issue is in Atto, which is our default editor. If this is something we can fix on our end, please let us know!

Thank you.

usantos-at-wiris commented 3 weeks ago

Hey @drdaigle! Thanks for reaching out to us – we appreciate your support. We've tested Moodle 4.1.14 with the latest MathType plugins (version 8.8.1) and couldn't replicate the issue. Could you please try updating the MathType integration? If the issue persists, don’t hesitate to reach out to our technical support at support@wiris.com for further assistance.

drdaigle commented 3 weeks ago

Thanks for the response. We are going to try updating the plugin, and I'll reply here when we see what happens.

usantos-at-wiris commented 1 week ago

Hey @drdaigle! We are closing this issue due to inactivity. If you need further information or help, please reopen the issue or contact support directly! Thanks for using mathtype!