wit-ai / wit

Natural Language Interface for apps and devices
https://wit.ai/
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Issue in identifying entity #1884

Closed anjaly closed 4 years ago

anjaly commented 4 years ago

Hi,

We have an entity product with the below value. Added screen shot with the synonyms we have trained.

image

But on user input 'Whatsapp business' it is showing

image

Why it is not identifying the product entity 'Whatsapp enterprise Access'

SO we trained "whatsapp business" as synonym for '@products:WhatsApp enteprise Access'. After that 'whatsapp business api' is identifying @products:WhatsApp enteprise Access but 'WhatsApp business api' is not.

Does wit consider it as case sensitive manner.

Thanks'

FengyangZhang commented 4 years ago

Hi @anjaly, thanks for opening the issue. Can you provide the app ID so I can take a look?

anjaly commented 4 years ago

HI,

We have trained the above issues in our original app. Attaching the id of the app which we imported earlier 304694880636875

Thanks

FengyangZhang commented 4 years ago

Sorry I'm not sure if I understand the question. Seems "whatsapp business" is not added as a synonym for "WhatsApp enteprise Access"?

anjaly commented 4 years ago

Hi, Even if we haven't added 'whatsapp business' as a synonym, we have added 'whatsapp'. Then on inputting 'whatsapp business' it should identify the entity right? The same issue occurred for 'can u tell me about pricing'. We have added 'pricing' in intent get_cost. Please help in resolving.

We are facing similar issues again and again. 'demos' is identifying intent: demo_services but on inputting "can you show me the demos" if is identifying no intents.

It is very urgent as more and more inputs are getting failed.

can someone please help in identifying the issue.

Thanks

patapizza commented 4 years ago

Hi @anjaly,

Hope this helps.