Every question is returning the same intent

[anjaly]

Bug

We have created a new app with 5 intents For most of the questions, the app is returning intent 'hi'

'hi' intent is trained only with the utterances 'hi', 'howdy-d', 'i need help' and 'hello'. Even if we input 'How many continents are there?' it is returning 'hi' intent with 84% confidence

On inputting questions that are no trained it should return no intent.

App Id : 999960068279528

Please suggest a way where no intent gets returned for random questions asked.

Thanks in advance

[anjaly]

@patapizza can you please help in resolving the issue

[maidaneze]

@anjaly Wit will try to match any utterance to one of the intents. You can create a default intent to catch most phrases that aren't recognized.

[anjaly]

@maidaneze Since we were facing the same issue from the beginning we used to create 2 intent auto_entry_0 and auto_entry_1 automatically (with the following entries) on creating the app .

auto_entry_0

49ugqqa78hpg4xbw ykuda5ycvzpyymst zs85ks6d9zsgrrar

auto_entry_1

tdezyy6nsrj4juh2 yesr7ch7uhtpqx5v nmjhzmeaaxqyb56a

But this is not helping to fix the concern our clients are facing. So currently we are trying to train the keywords 'What', "When', 'How', 'Where' etc in these two intents. Then we came across another issue that the NLPis returning different intent/confidence according to the text case (lower/upper.) Below is the example

what day is today? Reply with 128 character or less => returns no intent

what day is today? reply with 128 character or less => Returns 'hi' intent

Can the case sensitive issue be fixed

Thanks & Regards

[anjaly]

@maidaneze Any update on the case sensitive issue

[anjaly]

@maidaneze @patapizza Can you please help us in fixing the training and case sensitivity issue.

[maidaneze]

I've just tried out the case sensitivity issue, and I can't replicate it. Could you give more examples?

[anjaly]

Hi @maidaneze

Can you please check the following question in the provided app id

Question1 : what day is today? reply with 128 character or less Question2: What day is today? Reply with 128 character or less

App ID: 1026170528689872

[maidaneze]

I've copied the app you provided and ran the following tests.

Question1 : what day is today? reply with 128 character or less https://justpaste.it/agq5c Question2: What day is today? Reply with 128 character or less https://justpaste.it/fjtew what day is today? reply with 128 character or less https://justpaste.it/cxvpj What day is today? Reply with 128 character or less https://justpaste.it/edogo

They return no intents. Is this the behaviour that you are expecting? Can you also tell me what wit version are you using? This would be the 'v' url parameter. If you don't specify this parameter, you are going to use the default wit version.

[maidaneze]

@anjaly Can you confirm if the issue is still happening?

[anjaly]

@maidaneze we are using npm node-wit: "^5.0.0""^5.0.0"