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wit-ai / wit

Natural Language Interface for apps and devices
https://wit.ai/
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I am getting "Network is unreachable" error when pinging wit.ai from my messenger bot #885

Closed fr1sk closed 6 years ago

fr1sk commented 6 years ago

Hi, today I experienced this error

ConnectionError: HTTPSConnectionPool(host='api.wit.ai', port=443): Max retries exceeded with url: /message?q=hej (Caused by <class 'socket.error'>: [Errno 101] Network is unreachable)

any ideas whats wrong? Maybe some problems on my side?

stuartd commented 6 years ago

Seeing lots of problems today - timeouts calling the service, and just now https://wit.ai/ was down

hactar commented 6 years ago

Confirmed - getting timeouts when calling the /message api.

rowanvanekeren commented 6 years ago

confirmed here aswell + can't login to wit.ai

domsammut commented 6 years ago

Confirmed. Had multiple periods of 502 over the last 12 hours.

l5t commented 6 years ago

Thanks for reporting. We are investigating

dennisaskeland commented 6 years ago

Same issue with no connection from Wit..

patapizza commented 6 years ago

Are you guys still experiencing the issue? Is this consistent?

stuartd commented 6 years ago

https://api.witai ~is working for me now~. Previously it was intermittent - went down, came back up, went down again.

Edit: down again.

dennisaskeland commented 6 years ago

@patapizza yes - or well, it's on and off. We have a few minutes of working service, and then we have time outs for a few minutes, and so on

patapizza commented 6 years ago

Thanks, we're on it.

hsilvester commented 6 years ago

We are also experiencing intermittent issues with our apps. Sometimes it will work as expected and other times the response will time out.

llorimier commented 6 years ago

@patapizza Hi, still strongly impacted as well. Ready to help you investigating if needed. Thanks !

otnorli commented 6 years ago

have been experiencing issues the last 14 hours approximatly. hoping for fix

patapizza commented 6 years ago

It should be resolved now. Can someone confirm?

moberemk commented 6 years ago

No error reports from our end in the past hour and it seems reachable from our server cluster. Looks better to me?

akapei commented 6 years ago

I'm still getting the timeout errors.

This a couple of minutes ago: Error: request to https://api.wit.ai/message?q=... failed, reason: connect ETIMEDOUT 66.220...

blandinw commented 6 years ago

@akapei how often are you getting timeouts? This is likely a different issue since this thread is about a Network unreachable error.

akapei commented 6 years ago

@blandinw Should I open a separate issue?

I first noticed it about a week ago. It seems to happen all the time. Some requests work fine then a bunch will timeout.