withfig / fig

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fig cannot connect to app.withfig.com/login #1018

Closed Sharvin26 closed 2 years ago

Sharvin26 commented 2 years ago

Sanity checks

Issue Details

Description:

I have installed fig terminal from https://fig.io/ and now I am getting following error:

Screenshot 2022-03-02 at 1 58 24 PM

I have access to public internet and not using any vpn.

Environment

OS: Mac OS Big Sur ( 11.6 )
Processor: Intel i7
mschrage commented 2 years ago

Hey @Sharvin26, if you go to https://app.withfig.com/login from the same device what do you see in the console?

Sharvin26 commented 2 years ago

Hey @mschrage I get following response when I go to https://app.withfig.com/login.

I didn't get anything on console so i have attached snapshot of network tab. Might be it would help you to debug the issue.

Screenshot 2022-03-03 at 12 14 40 PM
mschrage commented 2 years ago

Can you try hotspotting on your phone and go to the same URL? This will remove your network as a potential source of error.

AlexanderWillner commented 1 year ago

Same here:

Screenshot 2023-08-14 at 22 32 29

Does this look fine for you?

% dig app.withfig.com

; <<>> DiG 9.10.6 <<>> app.withfig.com
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 9654
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 1, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 1232
;; QUESTION SECTION:
;app.withfig.com.       IN  A

;; ANSWER SECTION:
app.withfig.com.    165 IN  CNAME   gentle-grasshopper-vmuq6ksj7amzb42i4b3z22rq.herokudns.com.

;; AUTHORITY SECTION:
herokudns.com.      9   IN  SOA dns1.p05.nsone.net. hostmaster.nsone.net. 1661188672 600 900 1209600 10

;; Query time: 127 msec
;; SERVER: 10.168.36.11#53(10.168.36.11)
;; WHEN: Mon Aug 14 22:32:47 CEST 2023
;; MSG SIZE  rcvd: 189