We appear to have an issue whereby having the Wix React Native Notifications library installed prevents our IOS/Android native Sunshine (Zendesk) SDK from displaying background notifications from within the same application. Foreground notifications are unaffected.
Removing the Wix RNN library restores this feature and we can see the notifications. As soon as we re-install the Wix RNN package, without any additional configuration, the notifications stop working.
We are using Wix as a means of delivering push notifications to our customers. Sunshine SDK can only be used to delivery notifications directly from Zendesk.
Is this a known issue or is there a workaround to allow both to be installed together?
We appear to have an issue whereby having the Wix React Native Notifications library installed prevents our IOS/Android native Sunshine (Zendesk) SDK from displaying background notifications from within the same application. Foreground notifications are unaffected.
Removing the Wix RNN library restores this feature and we can see the notifications. As soon as we re-install the Wix RNN package, without any additional configuration, the notifications stop working.
We are using Wix as a means of delivering push notifications to our customers. Sunshine SDK can only be used to delivery notifications directly from Zendesk.
Is this a known issue or is there a workaround to allow both to be installed together?