can't install on Win8

[GoogleCodeExporter]

The Screenshot tells it all.  I'm running 2.0.17 just fine.  When I try to 
upgrade to 3.0.19, I'm prompted for my password, after which I get the attached 
popup.  I do not see any window that suggests a firewall, etc.  I'm running MSE 
and MBAM for AV and firewalls. 

Original issue reported on code.google.com by les...@ingber.com on 10 Oct 2013 at 11:20

Attachments:

• Screenshot_1.png

[GoogleCodeExporter]

Odd. I'm running it on Win8 here, so I know at least one configuration works!

Is there a winauth.log created, it'll be in the same folder as the winauth.exe 
program itself.

If you cancel the password (so don't try and import your old authenticator) 
does it work? And how about if you try and add a new authenticator...a Google 
one for example, just type anything into the key field?

If you can't get past there, and there is no log file, let me know and I'll 
upload a debug version that might provide more information.

Original comment by winauth on 10 Oct 2013 at 11:29

• Changed state: Accepted

[GoogleCodeExporter]

Hi.  Thanks for your prompt response, but I just added a reply to my issue:
 I just had to put WinAuth.exe into the same directory/folder as my
winauth.xml file.

Thanks.

Lester

[image: HomePage] <http://www.ingber.com/> [image:
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Prof. Lester Ingber lester@ingber.com ingber@alumni.caltech.edu

Original comment by les...@ingber.com on 10 Oct 2013 at 11:32

[GoogleCodeExporter]

You shouldn't have to do that, as it creates a folder in your Windows roamind 
profile. Something like "c:\users\<username>\AppData\Roaming\WinAuth". Is that 
there?

I'd like to get to the bottom of it, if you could please help. Is the folder 
there and where did you put the exe file originally?

Original comment by winauth on 11 Oct 2013 at 2:03

[GoogleCodeExporter]

Hi.  Yes, I had 3.0.17 set up
in c:\users\<username>\AppData\Roaming\WinAuth\, with a shortcut on my
desktop to the exe in that folder.

When I got 3.0.19, I put the executable on the desktop to do the "install"
(actually forgetting that it was portable).  That's when I go the popup
error.  When i replaced the 3.0.17 exe in the WinAuth\ folder with the
3.0.19 exe, it works fine (using the same shortcut on my desktop).

I assume you're concerned about the behavior I saw, and that there should
have been some better warning or explanation in the popup?

Lester

[image: HomePage] <http://www.ingber.com/> [image:
HomePageMirror]<http://alumni.caltech.edu/~ingber>
 [image: LinkedIn] <http://www.linkedin.com/in/ingber> [image:
GooglePlus]<https://plus.google.com/110089061886068132985/about>
 [image: FaceBook] <http://www.facebook.com/lester.ingber> [image:
Twitter]<http://twitter.com/ingber>

Prof. Lester Ingber lester@ingber.com ingber@alumni.caltech.edu

Original comment by les...@ingber.com on 11 Oct 2013 at 3:18

[GoogleCodeExporter]

Yes, I am interested to know why you got the error, in case there is a problem. 
I have uploaded a debug version to 
https://winauth.com/downloads/3.x/WinAuth-3.0.19-DEBUG.zip, which will show 
more information on a crash.

Can you please try it, putting it on the desktop like you did before and see if 
it works? If it fails, can you post any errors and also include any text from 
the file winauth.log, which will be either in the same directory as the exe or 
in the AppData\WinAath folder.

Thanks.

Original comment by winauth on 11 Oct 2013 at 2:07

[GoogleCodeExporter]

I attach two screenshots and the log which was in the
AppData\Roaming\WinAuth folder.

Lester

[image: HomePage] <http://www.ingber.com/> [image:
HomePageMirror]<http://alumni.caltech.edu/~ingber>
 [image: LinkedIn] <http://www.linkedin.com/in/ingber> [image:
GooglePlus]<https://plus.google.com/110089061886068132985/about>
 [image: FaceBook] <http://www.facebook.com/lester.ingber> [image:
Twitter]<http://twitter.com/ingber>

Prof. Lester Ingber lester@ingber.com ingber@alumni.caltech.edu

Original comment by les...@ingber.com on 11 Oct 2013 at 2:15

[GoogleCodeExporter]

Doesn't look like the attachments made it. Could you email it me directly at 
winauth@gmail.com

Original comment by winauth on 11 Oct 2013 at 2:20

[GoogleCodeExporter]

Original comment by winauth on 18 Jun 2014 at 7:33

• Changed state: Done