CP2.2.1 - Usability testing on existing older person's pass application - Githubissues

wmcadigital / wmn-sprints

A place to centralise Sprint planning for the Transport Website project.

https://designsystem.wmnetwork.co.uk

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CP2.2.1 - Usability testing on existing older person's pass application #173

Open sam-wmca opened 2 years ago

sam-wmca commented 2 years ago

Epic: This is a service to apply for an older person's pass. It will replace the existing portal which is provided by Unicard.

Story details

As a

Designer

I need to

Know what works and doesn't on the existing application form

So that

I can redesign the service with insight

Acceptance criteria

[ ] Usability sessions are held
[ ] Users are in the target group (63 years old and older)
[ ] Findings are presented to stakeholders
[ ] Design recommendations are provided to designers