CP2.4 - Renew an older person's pass

wmcadigital / wmn-sprints

A place to centralise Sprint planning for the Transport Website project.

https://designsystem.wmnetwork.co.uk

2 stars 0 forks source link

CP2.4 - Renew an older person's pass #189

Open sam-wmca opened 2 years ago

sam-wmca commented 2 years ago

Epic: Apply for an older person's pass

Story details

As a

older person

I need to

renew my older person's pass

So that

I can continue to get free bus/train/tram travel

Acceptance criteria

[ ] TBC

sam-wmca commented 2 years ago

This is dependent on the Unicard concessionary API if we are to build it in-house.

Paula has floated the idea of this being built by Unicard, however this would not give us full control over the front-end of the service.

sam-wmca commented 2 years ago

We may need to design a replacement journey for disabled person's pass. We need to understand from the business in more detail what the renewal journey should look like:

What information do Customer Services need from a user to renew the pass?

Can users just provide their pass number and have their personal information recalled?
Would CS just need updated evidence of their condition?