Closed mralexho closed 5 years ago
We already have an env var for newrelic.loglevel
which I guess normally should be enough to figure out the issues, I guess adding newrelic.daemon.loglevel
won't be a big problem (PR is welcomed). And I couldn't find anything about newrelic.special
at https://docs.newrelic.com/docs/agents/php-agent/configuration/php-agent-configuration does this option even exists?
Thanks @csandanov, here's the latest response from NewRelic:
Hi Alex,
I'm checking in to see if you have any news? I took a look at the issue tracker on github and noticed that there was a question about the
newrelic.special config
. This isn't a publicly documented configuration option because it's only use is for us to troubleshoot our agents. I would like to highlight that this configuration option is a requisite step in troubleshooting this issue.
Please let me know where you're at in this process. I look forward to your reply.
Ben Abbott Technical Support Engineer New Relic
Is there anyway to add this param?
Thanks @csandanov 👍
After noticing our agent stopped receiving browser metrics, I contacted NewRelic and the technical support engineer asked me to set the following configs:
Since I can't edit these values, NewRelic is unable to help debug the issue. Can you please enable these? Thanks.