wojtekmo / analytics-issues

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Inflated shipping cost $9,223,372,036,854.78 #340

Open GoogleCodeExporter opened 8 years ago

GoogleCodeExporter commented 8 years ago
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NOTE: This issue tracking system is for Google Analytics developer products
only.
If you are not a developer/programmer visit:
http://www.google.com/analytics/support.html
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Name of affected component: Mobile Tracking

Name of related library and version, if applicable (e.g. Android, iOS,
Snippets, etc.):

Issue summary:
Provide a brief summary of the issue you're experiencing.

Steps to reproduce issue:
1. Examined all 3 ga.gif's
2. No visible error
3. Certain transactions show ($9,223,372,036,854.78) as the shipping.

Expected output:
What do you expect to see after performing the above steps?
-Correct shipping value as shown in the pixels.

Actual results:
What do you actually see after performing the above steps?
-Shipping as ($9,223,372,036,854.78)

Notes:
Provide any additional information which might be useful here. Feel free to
attach screenshots or sample code which demonstrates the issue being
described.

Original issue reported on code.google.com by um...@um-analytics.com on 16 Sep 2013 at 4:50

GoogleCodeExporter commented 8 years ago
I have encountered a similar issue. We have Android SDK v3 installed in our 
Android app, and all product revenue is being shown as ($9,223,372,036,854.78). 
Both shipping charges and tax are also being shown as ($9,223,372,036,854.78). 
Quantities, however, are displayed properly.

We installed iOS SDK v2 in our universal iOS app, and product revenue, 
shipping, and tax are all being shown correctly.

Original comment by k.zimmer...@modcloth.com on 24 Oct 2013 at 11:54

GoogleCodeExporter commented 8 years ago

Original comment by awa...@google.com on 7 Nov 2013 at 9:46

GoogleCodeExporter commented 8 years ago
On the web tracking at least, very high/low numbers like this are typically 
produced when you pass a 'NaN' value as the revenue for the transaction.

Original comment by jneder...@bauer-media.com.au on 29 May 2014 at 1:24

GoogleCodeExporter commented 8 years ago
Yes. Thank you! If was due to NaN or "Free shipping" creating a non numeric 
entry.

Original comment by um...@um-analytics.com on 9 Jun 2014 at 9:16