5016 ERROR_CANT_MATCH_USER

[GoogleCodeExporter]

What steps will reproduce the problem?
1.We rolled our PWM server back to a "Working" build
2.The system needed a master account password reset
3.We reset the password and receive a 5016 ERROR_CANT_MATCH_USER

What is the expected output? What do you see instead?
When attempting to reset a users password we recieve 5016 ERROR_CANT_MATCH_USER

What version of PWM are you using?
1.7

What ldap directory and version are you using?
Active Directory 2k8r2

Please paste any error log messages below:
5016 ERROR_CANT_MATCH_USER (an ldap user for username value 'CN=Morgan 
Miracle,OU=Online,OU=LEGAL,OU=Students,OU=Users,ou=accounts,dc=bryanuniversity,d
c=edu' was not found)

Original issue reported on code.google.com by nick.bec...@bryanuniversity.edu on 3 Jun 2014 at 8:41

[GoogleCodeExporter]

I got the same issue with open ldap (Oracle Unified Directory)
Unable to find username. Please try again.

5016 ERROR_CANT_MATCH_USER (an ldap user for username value 
'uid=johns,ou=People,dc=tgglocal,dc=com,dc=au' was not found)

Please somebody let me know how to resolve this issue

Original comment by Ramesh.R...@gmail.com on 1 Aug 2014 at 4:53

[GoogleCodeExporter]

Hi,

I had the same problem and fixed it by setting the correct value of "Settings 
-> LDAP Directory -> LDAP Naming Attribute (advanced)". It is an advanced 
setting and in my case it was set to "cn" and had to be "uid".

Best Regards,
Nico

Original comment by nrybni...@gmail.com on 26 Jan 2015 at 3:44