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woocommerce / facebook-for-woocommerce

A first-party extension plugin built for WooCommerce. Development is managed by Ventures.
https://woocommerce.com/products/facebook/
GNU General Public License v2.0
211 stars 138 forks source link

The plugin don't update from 1.9.10 to 1.9.14! #1050

Closed mrhdias closed 4 years ago

mrhdias commented 5 years ago

The plugin don't update from 1.9.10 to 1.9.14! I download from the Woocommerce subscription site.

WordPress 5.2.2

Downloading update from http://woothemes-products.s3.amazonaws.com/plugin-packages/facebook-for-woocommerce/facebook-for-woocommerce.zip?AWSAccessKeyId=AKIAJE6A7GBT4ZRLENMA&Expires=1561200584&Signature=Caviol7nIUWDGub6cunzJJ42L0c%3D…

Unpacking the update…

Installing the latest version…

Removing the old version of the plugin…

Plugin updated successfully.

When finished the version remain the same: 1.9.10

damiafaw commented 5 years ago

Changelog details havent changed either for the changelog txt or the version number in the php......seems to be a failure for the last several version releases. Facebook for WooCommerce Changelog 2019-02-11 - Version 1.9.10*

I downloaded directly from woocommerce.com also...

youdass101 commented 5 years ago

Same issue here, also the plugin is not syncic product and not finding the current FB page, and is slowing the side speed by 10% you should check that

alexminza commented 5 years ago

The update worked only after I removed the plugin and installed it again.

youdass101 commented 5 years ago

The update worked only after I removed the plugin and installed it again.

true it worked for me to the same,

FlairTrade commented 5 years ago

Having the same issue as others, goes through normal update routine, appears to be updated successfully. Then you refresh any admin pages and the update shows again. Removing the plugin and installing again may be a remedy but all linked items to Instagram post are lost when rebuilding a new catalog. This is really a sad testament to this being a viable plugin for running your business.

damiafaw commented 5 years ago

Ive removed the plugin and reinstalled previously with issue still there - however the download file from woocommerce.com - from my account, seems to only be providing the old 1.9.10 version per change log, etc.

youdass101 commented 5 years ago

Ive removed the plugin and reinstalled previously with issue still there - however the download file from woocommerce.com - from my account, seems to only be providing the old 1.9.10 version per change log, etc.

try installing the plugin from the WordPress - plugin - add new plugin page, not from woo page

damiafaw commented 5 years ago

That did it, but bloody annoying...now to check what it might have screwed up like others report :)

mrhdias commented 5 years ago

Works if installed from Wordpress. Thanks :-)

Luther2010 commented 5 years ago

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lgfogle commented 4 years ago

Hey there! 👋

Lindsey here, from the SkyVerge product team! We recently took over development and support for the Facebook for WooCommerce extension.

In our recent 1.10 releases, we've fixed many issues impacting the store connection, pixel tracking, and product sync. Could you please update to the latest version of Facebook for WooCommerce and see if that resolves this issue?

If not, could you please contact our support team or open a new issue here? We'd be happy to help troubleshoot further with you.

Thank you!