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woocommerce / facebook-for-woocommerce

A first-party extension plugin built for WooCommerce. Development is managed by Ventures.
https://woocommerce.com/products/facebook/
GNU General Public License v2.0
211 stars 137 forks source link

Failed to reconnect #1754

Closed rafalilloblanco closed 3 years ago

rafalilloblanco commented 3 years ago

🔎 Isolate the bug

✍️ Describe the bug

I have cloned a website with Duplicator. I have everything configured on my new website with the new data. The problem is that when I try to reconnect the account, it tells me that I have to ask permission from the businner manager assigned to the cloned website.

image image image

🚶‍♀️ Steps to reproduce

  1. Click reconnect
  2. Continue as "my facebook username"
  3. Error

✔️ Expected behavior

It should let me connect to my current business manager account where my new website is assigned.

🗃 Logs

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WordPress Environment

WordPress address (URL): https://kanabhome.es Site address (URL): https://kanabhome.es WC Version: 4.9.0 REST API Version: ✔ 4.9.0 WC Blocks Version: ✔ 4.0.0 Action Scheduler Version: ✔ 3.1.6 WC Admin Version: ✔ 1.8.3 Log Directory Writable: ✔ WP Version: 5.6 WP Multisite: – WP Memory Limit: 384 MB WP Debug Mode: – WP Cron: ✔ Language: es_ES External object cache: –

Server Environment

Server Info: LiteSpeed PHP Version: 7.3.25 PHP Post Max Size: 256 MB PHP Time Limit: 0 PHP Max Input Vars: 10000 cURL Version: 7.71.0 OpenSSL/1.1.1d

SUHOSIN Installed: – MySQL Version: 10.2.36-MariaDB-cll-lve Max Upload Size: 256 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔

Database

WC Database Version: 4.9.0 WC Database Prefix: mb_ Tamaño total de la base de datos: 16.84MB Tamaño de los datos de la base de datos: 15.57MB Tamaño del índice de la base de datos: 1.27MB mb_woocommerce_sessions: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM mb_woocommerce_api_keys: Datos: 0.00MB + Índice: 0.01MB + Motor MyISAM mb_woocommerce_attribute_taxonomies: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM mb_woocommerce_downloadable_product_permissions: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM mb_woocommerce_order_items: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM mb_woocommerce_order_itemmeta: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM mb_woocommerce_tax_rates: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM mb_woocommerce_tax_rate_locations: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM mb_woocommerce_shipping_zones: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM mb_woocommerce_shipping_zone_locations: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM mb_woocommerce_shipping_zone_methods: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM mb_woocommerce_payment_tokens: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM mb_woocommerce_payment_tokenmeta: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM mb_woocommerce_log: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM mb_actionscheduler_actions: Datos: 0.20MB + Índice: 0.09MB + Motor MyISAM mb_actionscheduler_claims: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM mb_actionscheduler_groups: Datos: 0.00MB + Índice: 0.01MB + Motor MyISAM mb_actionscheduler_logs: Datos: 0.14MB + Índice: 0.10MB + Motor MyISAM mb_ajaxsearchpro: Datos: 0.03MB + Índice: 0.00MB + Motor MyISAM mb_ajaxsearchpro_priorities: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM mb_ajaxsearchpro_statistics: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM mb_asp_index: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM mb_asp_synonyms: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM mb_cartflows_ca_cart_abandonment: Datos: 0.01MB + Índice: 0.01MB + Motor MyISAM mb_cartflows_ca_email_history: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM mb_cartflows_ca_email_templates: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM mb_cartflows_ca_email_templates_meta: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM mb_cli_scripts: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM mb_commentmeta: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM mb_comments: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM mb_duplicator_packages: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM mb_jet_reviews: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM mb_jet_review_comments: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM mb_jet_review_meta: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM mb_jet_review_types: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM mb_jet_widgets_styles: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM mb_links: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM mb_options: Datos: 3.35MB + Índice: 0.18MB + Motor MyISAM mb_pmxe_exports: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM mb_pmxe_google_cats: Datos: 0.26MB + Índice: 0.05MB + Motor MyISAM mb_pmxe_posts: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM mb_pmxe_templates: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM mb_postmeta: Datos: 8.70MB + Índice: 0.42MB + Motor MyISAM mb_posts: Datos: 2.47MB + Índice: 0.14MB + Motor MyISAM mb_shortpixel_folders: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM mb_shortpixel_meta: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM mb_smush_dir_images: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM mb_termmeta: Datos: 0.00MB + Índice: 0.01MB + Motor MyISAM mb_terms: Datos: 0.00MB + Índice: 0.01MB + Motor MyISAM mb_term_relationships: Datos: 0.00MB + Índice: 0.01MB + Motor MyISAM mb_term_taxonomy: Datos: 0.00MB + Índice: 0.01MB + Motor MyISAM mb_usermeta: Datos: 0.04MB + Índice: 0.01MB + Motor MyISAM mb_users: Datos: 0.00MB + Índice: 0.01MB + Motor MyISAM mb_wcpdf_invoice_number: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM mb_wc_admin_notes: Datos: 0.01MB + Índice: 0.00MB + Motor MyISAM mb_wc_admin_note_actions: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM mb_wc_category_lookup: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM mb_wc_customer_lookup: Datos: 0.00MB + Índice: 0.01MB + Motor MyISAM mb_wc_download_log: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM mb_wc_order_coupon_lookup: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM mb_wc_order_product_lookup: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM mb_wc_order_stats: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM mb_wc_order_tax_lookup: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM mb_wc_product_meta_lookup: Datos: 0.02MB + Índice: 0.03MB + Motor MyISAM mb_wc_reserved_stock: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM mb_wc_tax_rate_classes: Datos: 0.00MB + Índice: 0.01MB + Motor MyISAM mb_wc_webhooks: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM mb_wpforms_tasks_meta: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM mb_yoast_indexable: Datos: 0.32MB + Índice: 0.10MB + Motor MyISAM mb_yoast_indexable_hierarchy: Datos: 0.00MB + Índice: 0.02MB + Motor MyISAM mb_yoast_migrations: Datos: 0.00MB + Índice: 0.01MB + Motor MyISAM mb_yoast_primary_term: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM mb_yoast_prominent_words: Datos: 0.01MB + Índice: 0.02MB + Motor MyISAM mb_yoast_seo_links: Datos: 0.01MB + Índice: 0.00MB + Motor MyISAM

Post Type Counts

astra-advanced-hook: 1 attachment: 479 cartflows_flow: 2 cartflows_step: 4 custom_css: 4 customize_changeset: 26 elementor_library: 5 elementor-hf: 2 nav_menu_item: 19 oembed_cache: 25 page: 12 product: 40 product_variation: 178 revision: 427 wpforms: 1

Security

Secure connection (HTTPS): ✔ Hide errors from visitors: ✔

Active Plugins (37)

Akismet Anti-Spam: por Automattic – 4.1.8 Astra Pro: por Brainstorm Force – 2.7.3 Better Search Replace: por Delicious Brains – 1.3.4 Classic Editor: por WordPress Contributors – 1.6 Conditional Payments for WooCommerce: por Lauri Karisola / WooElements.com – 2.2.2 Fuentes personalizadas: por Brainstorm Force – 1.2.6 Duplicate Page: por mndpsingh287 – 4.3 Duplicator: por Snap Creek – 1.3.40.1 Elementor Pro: por Elementor.com – 3.0.9 Elementor: por Elementor.com – 3.0.16 Pixel Cat Lite: por Apps Fatcat – 2.5.5 Facebook for WooCommerce: por Facebook – 2.2.0 Go Live Update Urls: por OnPoint Plugins – 6.3.0 Elementor - Header, Footer & Blocks: por Brainstorm Force Nikhil Chavan – 1.5.4

JetBlocks For Elementor: por Crocoblock – 1.2.7 JetElements For Elementor: por Crocoblock – 2.5.3 JetMenu: por Crocoblock – 2.0.8 JetReviews For Elementor: por Crocoblock – 2.0.2 JetSearch For Elementor: por Crocoblock – 2.1.9 JetThemeCore: por Crocoblock – 1.2.1 JetWooBuilder For Elementor: por Crocoblock – 1.7.4 JetProductGallery For Elementor: por Crocoblock – 1.1.9 Salert: por WPoperation – 1.1.6 – Versión instalada no está probada con la versión activa de WooCommerce 4.0 ShortPixel Image Optimizer: por ShortPixel – 4.21.1 WooCommerce Dynamic Pricing & Discounts: por RightPress – 2.3.9 WooCommerce Cart Abandonment Recovery: por CartFlows Inc – 1.2.9 Stripe For WooCommerce: por Payment Plugins support@paymentplugins.com – 3.2.11

WooCommerce Google Analytics Integration: por WooCommerce – 1.5.0 WooCommerce Pay for Payment: por Karolína Vyskočilová – 2.0.17 WooCommerce PDF Invoices & Packing Slips: por Ewout Fernhout – 2.7.4 WooCommerce Product Add-ons: por WooCommerce – 3.2.0 Woo Visual Attributes Swatches: por ORION – 1.4.1 – Versión instalada no está probada con la versión activa de WooCommerce 4.0 WooCommerce: por Automattic – 4.9.0 (la actualización a la versión 4.9.1 está disponible) Yoast SEO Premium: por Equipo Yoast – 15.3 WP All Export: por Soflyy – 1.2.7 WP Rocket: por WP Media – 3.7.5 YITH WooCommerce Order Tracking: por YITH – 1.2.22

Inactive Plugins (7)

Disable Right Click For WP: por Aftab Muni – 1.1.6 Facebook for WooCommerce: por Facebook – 1.11.4 GDPR Cookie Consent: por WebToffee – 1.9.5 JetStyleManager: por Crocoblock – 1.0.0-beta Poptin: por Poptin – 1.2.1 SEO Optimized Images Business With WooCommerce: por priyanshu.mittal – 1.5.5 – Versión instalada no está probada con la versión activa de WooCommerce 4.0 Slider Revolution: por ThemePunch – 6.3.3

Dropin Plugins (1)

advanced-cache.php: advanced-cache.php

Settings

API Enabled: – Force SSL: – Currency: EUR (€) Currency Position: right Thousand Separator: . Decimal Separator: , Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5)

Connected to WooCommerce.com: –

WC Pages

Base de la tienda: #38 - /tienda/ Carrito: #39 - /carrito/ Finalizar compra: #40 - /finalizar-compra/ Mi cuenta: #41 - /mi-cuenta/ Términos y condiciones: ❌ Página sin definir

Theme

Name: Astra Child Version: 1.0.0 Author URL: http://wpastra.com/about/ Child Theme: ✔ Parent Theme Name: Astra Parent Theme Version: 3.0.1 Parent Theme Author URL: https://wpastra.com/about/ WooCommerce Support: ✔

Templates

Overrides: –

Action Scheduler

Completo: 648 Oldest: 2020-12-26 02:03:54 +0000 Newest: 2021-01-25 09:51:38 +0000

Pendiente: 2 Oldest: 2021-01-25 22:50:52 +0000 Newest: 2021-01-25 23:59:00 +0000

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ariefiantofadli commented 3 years ago

Have you try this step?

https://docs.woocommerce.com/document/facebook-for-woocommerce/facebook-for-woocommerce-uninstall-plugin-and-remove-woocommerce-facebook-app/

I have the same case with you, and tried step above, but still give me same error.

rafalilloblanco commented 3 years ago

It worked. Thank you very much.