DeniscoDp5
commented
2 years ago hi, still now i have the same problem recourring. I ignore the event on facebook but it's not the best solution
Closed DeniscoDp5 closed 1 year ago
DeniscoDp5
commented
2 years ago hi, still now i have the same problem recourring. I ignore the event on facebook but it's not the best solution
kokomomtl
commented
2 years ago I am having the same issue. Following.
rawdreeg
commented
1 year ago Thanks @kokomomtl, @DeniscoDp5 for reporting this.
I haven't been able to reproduce the error on a clean setup. I'd like to investigate this further, can you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.
kokomomtl
commented
1 year ago `
WordPress address (URL): ## Site address (URL): ## WC Version: 7.0.0 REST API Version: ✔ 7.0.0 WC Blocks Version: ✔ 8.5.1 Action Scheduler Version: ✔ 3.5.2 Log Directory Writable: ✔ WP Version: 6.0.3 WP Multisite: – WP Memory Limit: 1 GB WP Debug Mode: – WP Cron: – Language: en_US External object cache: ✔
Server Info: Apache/2.4.51 (Debian) PHP Version: 7.4.30 PHP Post Max Size: 50 MB PHP Time Limit: 120 PHP Max Input Vars: 3600 cURL Version: 7.64.0 OpenSSL/1.1.1n
SUHOSIN Installed: – MySQL Version: 5.5.5-10.4.20-MariaDB-1:10.4.20+maria~buster-log Max Upload Size: 50 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔
WC Database Version: 7.0.0 WC Database Prefix: tsh_ Total Database Size: 468.38MB Database Data Size: 343.05MB Database Index Size: 125.33MB tsh_woocommerce_sessions: Data: 9.02MB + Index: 0.19MB + Engine InnoDB tsh_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB tsh_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB tsh_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB tsh_woocommerce_order_items: Data: 1.52MB + Index: 0.22MB + Engine InnoDB tsh_woocommerce_order_itemmeta: Data: 5.52MB + Index: 6.03MB + Engine InnoDB tsh_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB tsh_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB tsh_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB tsh_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB tsh_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB tsh_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB tsh_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB tsh_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB tsh_actionscheduler_actions: Data: 13.52MB + Index: 11.47MB + Engine InnoDB tsh_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB tsh_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB tsh_actionscheduler_logs: Data: 25.56MB + Index: 5.03MB + Engine InnoDB tsh_adtribes_my_conversions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB tsh_automatewoo_abandoned_carts: Data: 0.02MB + Index: 0.08MB + Engine InnoDB tsh_automatewoo_customers: Data: 0.22MB + Index: 0.58MB + Engine InnoDB tsh_automatewoo_customer_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB tsh_automatewoo_events: Data: 0.02MB + Index: 0.05MB + Engine InnoDB tsh_automatewoo_guests: Data: 0.20MB + Index: 0.34MB + Engine InnoDB tsh_automatewoo_guest_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB tsh_automatewoo_logs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB tsh_automatewoo_log_meta: Data: 0.08MB + Index: 0.03MB + Engine InnoDB tsh_automatewoo_queue: Data: 0.02MB + Index: 0.05MB + Engine InnoDB tsh_automatewoo_queue_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB tsh_bv_fw_requests: Data: 0.02MB + Index: 0.00MB + Engine InnoDB tsh_bv_ip_store: Data: 0.33MB + Index: 0.38MB + Engine InnoDB tsh_bv_lp_requests: Data: 0.02MB + Index: 0.00MB + Engine InnoDB tsh_commentmeta: Data: 0.34MB + Index: 0.14MB + Engine InnoDB tsh_comments: Data: 2.52MB + Index: 1.42MB + Engine InnoDB tsh_essb3_click_stats: Data: 0.02MB + Index: 0.00MB + Engine InnoDB tsh_ewwwio_images: Data: 1.52MB + Index: 1.52MB + Engine InnoDB tsh_gf_addon_feed: Data: 0.02MB + Index: 0.02MB + Engine InnoDB tsh_gf_draft_submissions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB tsh_gf_entry: Data: 1.52MB + Index: 0.17MB + Engine InnoDB tsh_gf_entry_meta: Data: 2.52MB + Index: 4.47MB + Engine InnoDB tsh_gf_entry_notes: Data: 0.36MB + Index: 0.14MB + Engine InnoDB tsh_gf_form: Data: 0.02MB + Index: 0.00MB + Engine InnoDB tsh_gf_form_meta: Data: 0.20MB + Index: 0.00MB + Engine InnoDB tsh_gf_form_revisions: Data: 0.02MB + Index: 0.03MB + Engine InnoDB tsh_gf_form_view: Data: 1.52MB + Index: 0.50MB + Engine InnoDB tsh_gf_rest_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB tsh_icl_content_status: Data: 0.02MB + Index: 0.02MB + Engine InnoDB tsh_icl_core_status: Data: 0.02MB + Index: 0.02MB + Engine InnoDB tsh_icl_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB tsh_icl_languages: Data: 0.02MB + Index: 0.03MB + Engine InnoDB tsh_icl_languages_translations: Data: 0.20MB + Index: 0.14MB + Engine InnoDB tsh_icl_locale_map: Data: 0.02MB + Index: 0.00MB + Engine InnoDB tsh_icl_message_status: Data: 0.02MB + Index: 0.03MB + Engine InnoDB tsh_icl_mo_files_domains: Data: 0.05MB + Index: 0.02MB + Engine InnoDB tsh_icl_node: Data: 0.02MB + Index: 0.00MB + Engine InnoDB tsh_icl_reminders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB tsh_icl_strings: Data: 11.52MB + Index: 21.08MB + Engine InnoDB tsh_icl_string_batches: Data: 0.02MB + Index: 0.00MB + Engine InnoDB tsh_icl_string_packages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB tsh_icl_string_pages: Data: 15.55MB + Index: 23.06MB + Engine InnoDB tsh_icl_string_positions: Data: 1.52MB + Index: 0.14MB + Engine InnoDB tsh_icl_string_status: Data: 0.02MB + Index: 0.02MB + Engine InnoDB tsh_icl_string_translations: Data: 6.52MB + Index: 4.03MB + Engine InnoDB tsh_icl_string_urls: Data: 0.05MB + Index: 0.02MB + Engine InnoDB tsh_icl_translate: Data: 23.52MB + Index: 1.52MB + Engine InnoDB tsh_icl_translate_job: Data: 0.14MB + Index: 0.06MB + Engine InnoDB tsh_icl_translations: Data: 1.52MB + Index: 1.45MB + Engine InnoDB tsh_icl_translation_batches: Data: 0.06MB + Index: 0.00MB + Engine InnoDB tsh_icl_translation_downloads: Data: 0.02MB + Index: 0.00MB + Engine InnoDB tsh_icl_translation_status: Data: 12.38MB + Index: 0.08MB + Engine InnoDB tsh_itsec_opaque_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB tsh_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB tsh_nextend2_image_storage: Data: 0.02MB + Index: 0.02MB + Engine InnoDB tsh_nextend2_section_storage: Data: 0.02MB + Index: 0.06MB + Engine InnoDB tsh_nextend2_smartslider3_generators: Data: 0.02MB + Index: 0.00MB + Engine InnoDB tsh_nextend2_smartslider3_sliders: Data: 0.09MB + Index: 0.03MB + Engine InnoDB tsh_nextend2_smartslider3_sliders_xref: Data: 0.02MB + Index: 0.02MB + Engine InnoDB tsh_nextend2_smartslider3_slides: Data: 0.08MB + Index: 0.11MB + Engine InnoDB tsh_nm_personalized: Data: 0.02MB + Index: 0.00MB + Engine InnoDB tsh_options: Data: 22.22MB + Index: 0.19MB + Engine InnoDB tsh_pmxi_files: Data: 0.02MB + Index: 0.00MB + Engine InnoDB tsh_pmxi_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB tsh_pmxi_images: Data: 0.02MB + Index: 0.00MB + Engine InnoDB tsh_pmxi_imports: Data: 0.05MB + Index: 0.00MB + Engine InnoDB tsh_pmxi_posts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB tsh_pmxi_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB tsh_postmeta: Data: 50.56MB + Index: 21.98MB + Engine InnoDB tsh_posts: Data: 41.48MB + Index: 3.53MB + Engine InnoDB tsh_prli_clicks: Data: 0.02MB + Index: 0.19MB + Engine InnoDB tsh_prli_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB tsh_prli_links: Data: 0.02MB + Index: 0.19MB + Engine InnoDB tsh_prli_link_metas: Data: 0.02MB + Index: 0.03MB + Engine InnoDB tsh_redirection_404: Data: 1.02MB + Index: 0.19MB + Engine InnoDB tsh_redirection_groups: Data: 0.02MB + Index: 0.03MB + Engine InnoDB tsh_redirection_items: Data: 0.09MB + Index: 0.09MB + Engine InnoDB tsh_redirection_logs: Data: 2.02MB + Index: 0.20MB + Engine InnoDB tsh_revslider_css: Data: 0.14MB + Index: 0.02MB + Engine InnoDB tsh_revslider_css_bkp: Data: 0.14MB + Index: 0.02MB + Engine InnoDB tsh_revslider_layer_animations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB tsh_revslider_layer_animations_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB tsh_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB tsh_revslider_navigations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB tsh_revslider_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB tsh_revslider_sliders: Data: 0.02MB + Index: 0.02MB + Engine InnoDB tsh_revslider_sliders_bkp: Data: 0.03MB + Index: 0.02MB + Engine InnoDB tsh_revslider_slides: Data: 0.17MB + Index: 0.02MB + Engine InnoDB tsh_revslider_slides_bkp: Data: 0.23MB + Index: 0.02MB + Engine InnoDB tsh_revslider_static_slides: Data: 0.02MB + Index: 0.02MB + Engine InnoDB tsh_revslider_static_slides_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB tsh_rg_form: Data: 0.02MB + Index: 0.00MB + Engine InnoDB tsh_rg_form_meta: Data: 0.06MB + Index: 0.00MB + Engine InnoDB tsh_rg_form_view: Data: 0.34MB + Index: 0.30MB + Engine InnoDB tsh_rg_incomplete_submissions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB tsh_rg_lead: Data: 0.16MB + Index: 0.03MB + Engine InnoDB tsh_rg_lead_detail: Data: 1.52MB + Index: 0.53MB + Engine InnoDB tsh_rg_lead_detail_long: Data: 0.20MB + Index: 0.00MB + Engine InnoDB tsh_rg_lead_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB tsh_rg_lead_notes: Data: 0.02MB + Index: 0.03MB + Engine InnoDB tsh_slp_extendo_meta: Data: 0.02MB + Index: 0.06MB + Engine InnoDB tsh_sl_setting: Data: 0.02MB + Index: 0.00MB + Engine InnoDB tsh_sl_tag: Data: 0.02MB + Index: 0.00MB + Engine InnoDB tsh_snp_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB tsh_snp_stats: Data: 0.27MB + Index: 0.48MB + Engine InnoDB tsh_store_locator: Data: 0.02MB + Index: 0.05MB + Engine InnoDB tsh_termmeta: Data: 0.23MB + Index: 0.13MB + Engine InnoDB tsh_terms: Data: 0.06MB + Index: 0.03MB + Engine InnoDB tsh_term_relationships: Data: 0.31MB + Index: 0.20MB + Engine InnoDB tsh_term_taxonomy: Data: 0.08MB + Index: 0.03MB + Engine InnoDB tsh_tinvwl_analytics: Data: 0.02MB + Index: 0.02MB + Engine InnoDB tsh_tinvwl_items: Data: 0.05MB + Index: 0.00MB + Engine InnoDB tsh_tinvwl_lists: Data: 0.02MB + Index: 0.00MB + Engine InnoDB tsh_usermeta: Data: 3.52MB + Index: 4.02MB + Engine InnoDB tsh_users: Data: 0.14MB + Index: 0.14MB + Engine InnoDB tsh_wcpdf_invoice_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB tsh_wc_admin_notes: Data: 0.08MB + Index: 0.00MB + Engine InnoDB tsh_wc_admin_note_actions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB tsh_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB tsh_wc_customer_lookup: Data: 0.22MB + Index: 0.23MB + Engine InnoDB tsh_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB tsh_wc_order_bundle_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB tsh_wc_order_coupon_lookup: Data: 0.06MB + Index: 0.03MB + Engine InnoDB tsh_wc_order_product_lookup: Data: 1.52MB + Index: 0.61MB + Engine InnoDB tsh_wc_order_stats: Data: 0.27MB + Index: 0.22MB + Engine InnoDB tsh_wc_order_tax_lookup: Data: 0.14MB + Index: 0.16MB + Engine InnoDB tsh_wc_product_attributes_lookup: Data: 0.23MB + Index: 0.17MB + Engine InnoDB tsh_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB tsh_wc_product_meta_lookup: Data: 0.16MB + Index: 0.34MB + Engine InnoDB tsh_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB tsh_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB tsh_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB tsh_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB tsh_wfBlockedIPLog: Data: 0.08MB + Index: 0.00MB + Engine InnoDB tsh_wfBlocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB tsh_wfConfig: Data: 1.33MB + Index: 0.00MB + Engine InnoDB tsh_wfCrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB tsh_wfFileChanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB tsh_wfFileMods: Data: 41.58MB + Index: 0.00MB + Engine InnoDB tsh_wfHits: Data: 2.02MB + Index: 0.25MB + Engine InnoDB tsh_wfHoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB tsh_wfIssues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB tsh_wfKnownFileList: Data: 18.52MB + Index: 0.00MB + Engine InnoDB tsh_wfLiveTrafficHuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB tsh_wfLocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB tsh_wfLogins: Data: 0.41MB + Index: 0.16MB + Engine InnoDB tsh_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB tsh_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB tsh_wfNotifications: Data: 0.06MB + Index: 0.00MB + Engine InnoDB tsh_wfPendingIssues: Data: 0.02MB + Index: 0.13MB + Engine InnoDB tsh_wfReverseCache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB tsh_wfSNIPCache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB tsh_wfStatus: Data: 0.13MB + Index: 0.11MB + Engine InnoDB tsh_wfTrafficRates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB tsh_woocommerce_bundled_itemmeta: Data: 0.36MB + Index: 0.41MB + Engine InnoDB tsh_woocommerce_bundled_items: Data: 0.02MB + Index: 0.03MB + Engine InnoDB tsh_woocommerce_shipping_table_rates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB tsh_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB tsh_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB tsh_wpr_rocket_cache: Data: 0.16MB + Index: 0.14MB + Engine InnoDB tsh_wpr_rucss_used_css: Data: 0.20MB + Index: 0.28MB + Engine InnoDB tsh_wt_iew_action_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB tsh_wt_iew_mapping_template: Data: 0.02MB + Index: 0.00MB + Engine InnoDB tsh_yoast_indexable: Data: 6.52MB + Index: 2.14MB + Engine InnoDB tsh_yoast_indexable_hierarchy: Data: 0.42MB + Index: 0.56MB + Engine InnoDB tsh_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB tsh_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB tsh_yoast_seo_links: Data: 1.52MB + Index: 0.44MB + Engine InnoDB tsh_yoast_seo_meta: Data: 0.11MB + Index: 0.00MB + Engine InnoDB
acf: 2 acf-field: 10 acf-field-group: 4 attachment: 4258 aw_workflow: 8 custom_css: 2 customize_changeset: 2 ig_campaign: 1 ig_message: 7 jetpack_migration: 2 mention: 94 ml-slide: 6 ml-slider: 2 nav_menu_item: 94 oembed_cache: 3 omapi: 15 page: 64 portfolio: 8 post: 159 product: 358 product_variation: 479 revision: 773 shop_coupon: 42 shop_order: 2130 shop_order_refund: 26 snp_mail_log: 760 snp_popups: 4 soliloquy: 1 wccf_product_field: 4 wp_global_styles: 1
Secure connection (HTTPS): ✔ Hide errors from visitors: ✔
Gravity Forms: by Gravity Forms – 2.6.7 WPML Multilingual CMS: by OnTheGoSystems – 4.5.11 Advanced Custom Fields PRO: by WP Engine – 6.0.3 CAPTCHA 4WP: by WP White Security – 7.1.1 Akismet Anti-Spam: by Automattic – 5.0.1 AutomateWoo: by WooCommerce – 5.5.21 WordPress Backup & Security Plugin - BlogVault: by Backup by BlogVault – 4.82 CheckoutWC: by Objectiv – 7.7.2 ConvertKit for WooCommerce: by ConvertKit – 1.5.1 ConvertKit: by ConvertKit – 2.0.0 Cookie Notice & Compliance for GDPR / CCPA: by Hu-manity.co – 2.4.1 GTM4WP: by Thomas Geiger – 1.16.1 Facebook for WooCommerce: by Facebook – 2.6.28 HubSpot All-In-One Marketing - Forms, Popups, Live Chat: by HubSpot – 9.0.338 MalCare WordPress Security Plugin - Malware Scanner, Cleaner, Security Firewall: by MalCare Security – 4.82 Image optimization service by Optimole: by Optimole – 3.5.0 OptinMonster: by OptinMonster Popup Builder Team – 2.10.0 Pinterest for WooCommerce: by WooCommerce – 1.2.4 Redirection: by John Godley – 5.3.4 Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.5 Safe SVG: by 10up – 2.0.3 Stamped.io Reviews & UGC for WooCommerce: by Stamped.io – 2.3.2 StarBox: by Squirrly UK – 3.4.5 String Locator: by InstaWP – 2.6.0 TI WooCommerce Wishlist: by TemplateInvaders – 2.0.9 TSHU: by Thierry Lavergne – 1.0 UpdraftPlus - Backup/Restore: by UpdraftPlus.Com DavidAnderson – 1.22.23
Product Customer List for WooCommerce: by Kokomo – 3.1.2 Widget Context: by Kaspars Dambis – 1.3.2 Product Feed PRO for WooCommerce: by AdTribes.io – 11.9.6 WooCommerce Checkout Add-Ons: by SkyVerge – 2.5.7 WooCommerce Stripe Gateway: by WooCommerce – 6.9.0 Pixel Manager for WooCommerce: by SweetCode – 1.25.1 WooCommerce Multilingual & Multicurrency: by OnTheGoSystems – 5.0.2 Invoices for WooCommerce: by Bas Elbers – 3.1.9 WooCommerce Price Based on Country Pro Add-on: by Oscar Gare – 2.21.0 WooCommerce Product Bundles: by WooCommerce – 6.17.2 WooCommerce Price Based on Country (Basic): by Oscar Gare – 2.2.6 WooCommerce Shipment Tracking: by WooCommerce – 1.9.0 WooCommerce - ShipStation Integration: by WooCommerce – 4.3.1 WooCommerce: by Automattic – 7.0.0 Wordfence Security: by Wordfence – 7.7.1 Yoast SEO: by Team Yoast – 19.9 WP Mail SMTP: by WPForms – 3.6.1 WP Rocket: by WP Media – 3.12.2.1 WPML Media: by OnTheGoSystems – 2.7.1 WPML String Translation: by OnTheGoSystems – 3.2.2
Query Monitor: by John Blackbourn – 3.10.1 Slide down notification bar: by Thierry Lavergne – 1.1 Smart Slider 3: by Nextend – 3.5.1.11 Trustpilot-reviews: by Trustpilot – 2.5.914 WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.1.3
advanced-cache.php: advanced-cache.php object-cache.php: Object Cache Pro (Drop-in)
Object Cache Pro (MU): by Rhubarb Group – 1.16.3
API Enabled: ✔ Force SSL: ✔ Currency: CAD ($) Currency Position: right Thousand Separator: Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: bundle (bundle) external (external) grouped (grouped) simple (simple) variable (variable)
Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5)
Connected to WooCommerce.com: ✔ Enforce Approved Product Download Directories: –
Shop base: #1651 - /shop/ Cart: #1652 - /cart/ Checkout: #1653 - /checkout/ My account: #1654 - /my-account/ Terms and conditions: #4068 - /terms-and-conditions/
Name: TSHU (Storefront) Version: 2.5.3.1568747515 Author URL: https://woocommerce.com/ Child Theme: ✔ Parent Theme Name: Storefront Parent Theme Version: 4.1.3 Parent Theme Author URL: https://woocommerce.com/ WooCommerce Support: ✔
Overrides: –
Default customer location: geolocation MaxMind GeoIP database: ✔ MaxMind GeoIP license: ✔ MM_COUNTRY_CODE: ❌ GEOIP_COUNTRY_CODE: ❌ HTTP_CF_IPCOUNTRY: ❌ HTTP_X_COUNTRY_CODE: ❌ HTTP_X_REAL_IP: 74.58.147.178 HTTP_X_FORWARDED_FOR: 74.58.147.178 REMOTE_ADDR: 74.58.147.178 Real external IP: 74.58.147.178 WCPBC_USE_REMOTE_ADDR: – Geolocation Test: ✔
Version: 2.2.6 Base location: CA:QC Base currency: CAD Price Based On: billing Shipping: ✔ Test mode: – Test country: – Load products price in background: ✔ Currency format: [price][symbol] Exchange rate API: floatrates Prices entered with tax: – Calculate tax based on: shipping Display prices in the shop: excl
zone_id: canada name: Canada countries: CA currency: CAD exchange_rate: 1 auto_exchange_rate: yes exchange_rate_fee: 0 round_nearest: currency_format: price_thousand_sep: price_decimal_sep: , price_num_decimals: 2 disable_tax_adjustment: yes real_exchange_rate: 1 round_after_taxes: no trim_zeros: no
zone_id: europe name: Europe countries: AX | AD | AT | BE | CY | EE | FI | GF | TF | DE | GR | GP | IE | IT | LV | LT | LU | MT | MQ | YT | MC | ME | NL | PT | RE | BL | MF | PM | SM | SK | SI | ES | VA currency: EUR exchange_rate: 0.7387990392418 auto_exchange_rate: yes exchange_rate_fee: 0 round_nearest: currency_format: price_thousand_sep: price_decimal_sep: , price_num_decimals: 2 disable_tax_adjustment: yes real_exchange_rate: 0.738799 round_after_taxes: no trim_zeros: no
zone_id: france name: France countries: FR currency: EUR exchange_rate: 0.7387990392418 auto_exchange_rate: yes exchange_rate_fee: 0 round_nearest: currency_format: price_thousand_sep: price_decimal_sep: , price_num_decimals: 2 disable_tax_adjustment: no real_exchange_rate: 0.738799 round_after_taxes: no trim_zeros: no
zone_id: other-countries name: Other countries countries: AF | AL | DZ | AS | AO | AI | AQ | AG | AR | AM | AW | AU | AZ | BS | BH | BD | BB | BY | PW | BZ | BJ | BM | BT | BO | BQ | BA | BW | BV | BR | IO | BN | BG | BF | BI | KH | CM | CV | KY | CF | TD | CL | CN | CX | CC | CO | KM | CG | CD | CK | CR | HR | CU | CW | CZ | DK | DJ | DM | DO | EC | EG | SV | GQ | ER | ET | FK | FO | FJ | PF | GA | GM | GE | GH | GI | GL | GD | GU | GT | GG | GN | GW | GY | HT | HM | HN | HK | HU | IS | IN | ID | IR | IQ | IM | IL | CI | JM | JP | JE | JO | KZ | KE | KI | KW | KG | LA | LB | LS | LR | LY | LI | MO | MG | MW | MY | MV | ML | MH | MR | MU | MX | FM | MD | MN | MS | MA | MZ | MM | NA | NR | NP | NC | NZ | NI | NE | NG | NU | NF | KP | MK | MP | NO | OM | PK | PS | PA | PG | PY | PE | PH | PN | PL | PR | QA | RO | RU | RW | ST | SH | KN | LC | SX | VC | WS | SA | SN | RS | SC | SL | SG | SB | SO | ZA | GS | KR | SS | LK | SD | SR | SJ | SZ | SE | CH | SY | TW | TJ | TZ | TH | TL | TG | TK | TO | TT | TN | TR | TM | TC | TV | UG | UA | AE | GB | US | UM | UY | UZ | VU | VE | VN | VG | VI | WF | EH | YE | ZM | ZW currency: USD exchange_rate: 0.73565557324607 auto_exchange_rate: yes exchange_rate_fee: 0 round_nearest: currency_format: price_thousand_sep: price_decimal_sep: , price_num_decimals: 2 disable_tax_adjustment: yes real_exchange_rate: 0.735656 round_after_taxes: no trim_zeros: no
Database Version: 6.17.2 Loopback Test: ✔ Template Overrides: –
Enabled Features: activity-panels analytics coupons customer-effort-score-tracks experimental-products-task experimental-import-products-task experimental-fashion-sample-products experimental-product-tour shipping-smart-defaults shipping-setting-tour homescreen marketing multichannel-marketing mobile-app-banner navigation onboarding onboarding-tasks remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page
Disabled Features: minified-js new-product-management-experience settings
Daily Cron: ✔ Next scheduled: 2022-10-31 16:49:17 -04:00 Options: ✔ Notes: 109 Onboarding: completed
Overrides: –
Canceled: 2 Oldest: 2022-10-16 14:50:43 -0400 Newest: 2022-10-21 05:36:24 -0400
Complete: 13,813 Oldest: 2022-10-01 06:57:51 -0400 Newest: 2022-10-31 10:04:08 -0400
Failed: 12,718 Oldest: 2022-09-05 07:15:21 -0400 Newest: 2022-10-16 14:50:58 -0400
In-progress: 1 Oldest: – Newest: –
Pending: 24 Oldest: -0001-11-29 18:42:28 -0517 Newest: 2022-11-01 06:17:54 -0400
Generated at: 2022-10-31 10:06:29 -04:00 `
rawdreeg
commented
1 year ago Thanks @kokomomtl,
I had a look at the system report. Unfortunately, I am still unable to reproduce even using the same payment processor. Could you confirm you can still reproduce this error consistently even when using the latest version of the Facebook for WooCommerce plugin? If yes, could you please share with me a screen recording?
R
kokomomtl
commented
1 year ago Hi @rawdreeg , unfortunately it's not something we are seeing or able to test on our side, it's facebook themselves sending us alerts once in a while. I can't say if it's fixed or not. Did you have any mention of first_name and last_name in your code? If so, if you have removed it, then you should be good.
rawdreeg
commented
1 year ago Thanks, the only other report I could find on this is from more than a year ago. We're passing a referrer URL to FB; neither WooCommerce nor we add these additional parameters to the URL. WooCommerce only adds the "key" param and, in some cases, the utm_nooverride.
The only other explanation would be that these parameters are added to the IPN URL provided to a payment processor. The closest issue I could find here is related to an old version of WooCommerce PayPal Checkout Gateway. This extension has since been phased out in favor of WooCommerce PayPal Payments.
I will mark this issue as closed. However, feel free to reopen it if you have a new occurrence of the problem or have more details.
kokomomtl
commented
1 year ago Hi rawdreeg, we do not have paypal, the only payment processor we are using is stripe...
Hi! Facebook manage events says this to me, an issue related to privacy url params passed when firing events such Purchase
There seems to be the param first_name and last_name passed to facebook. Is there a way to remove them? It happends when the endpoint order-received has been hit
/checkout/order-received/22978/?key=removed&utm_nooverride=removed&PayerID=removed&st=removed&tx=removed&cc=removed&amt=removed&cm=removed&payer_email=removed&payer_id=removed&payer_status=removed&first_name=removed&last_name=removed&address_name=removed&address_street=removed&address_city=removed&address_state=removed&address_country_code=removed&address_zip=removed&residence_country=removed&txn_id=removed&mc_currency=removed&mc_fee=removed&mc_gross=removed&protection_eligibility=removed&payment_fee=removed&payment_gross=removed&payment_status=removed&payment_type=removed&handling_amount=removed&shipping=removed&tax=removed&item_name1=removed&quantity1=removed&mc_gross_1=removed&tax1=removed&num_cart_items=removed&txn_type=removed&payment_date=removed&business=removed&receiver_id=removed¬ify_version=removed&custom=removed&invoice=removed&verify_sign=removed&_filteredParams=removed&fbclid=IwAR2FxusEni0TVDaYOAo7b8PabhDx5Td4wJ9tdfcGWQYbavPOKAGNYYbi1Sg