search

woocommerce / facebook-for-woocommerce

A first-party extension plugin built for WooCommerce. Development is managed by Ventures.
https://woocommerce.com/products/facebook/
GNU General Public License v2.0
211 stars 138 forks source link

Product does not sync. when is edited. and (Inventory quantity) goes from Any Number to ZERO #2083

Closed tecdisol closed 3 years ago

tecdisol commented 3 years ago

🔎 Isolate the bug

✍️ Describe the bug

on (product catalogs of facebook) screenshot: https://liceoeduco-my.sharepoint.com/:i:/g/personal/a_liceo_edu_co/EetWuTBn2JtGossuKLW3BsMBR8R7tzBYAqug1L6xRP5qfw do not automatically sync from WooCommerce to Facebook when a product is edited. and (Inventory quantity) goes from Any Number to ZERO. screenshot https://liceoeduco-my.sharepoint.com/:i:/g/personal/a_liceo_edu_co/ESxLF4DkjzxCvUrfeWUArhoB8Bit93eMg4DT6vexgpzmKg

🚶‍♀️ Steps to reproduce

  1. create a product with (Inventory quantity) = 65
  2. Product sync OK.
  3. Edit the product with (Inventory quantity) = 0
  4. Product does not sync.

✔️ Expected behavior

change on (product catalogs of facebook) to NOT IS STOCK screenshot: https://liceoeduco-my.sharepoint.com/:i:/g/personal/a_liceo_edu_co/EX4GtYHlyaZCj5muMob8H0sBjLB0WU2F4wq_PwR8Oxhkzw

🗃 Logs

` ### WordPress Environment ### WordPress address (URL): https://www.almacenflotablanca.com/web Site address (URL): https://www.almacenflotablanca.com/web WC Version: 5.6.0 REST API Version: ✔ 5.6.0 WC Blocks Version: ✔ 5.5.1 Action Scheduler Version: ✔ 3.2.1 WC Admin Version: ✔ 2.5.1 Log Directory Writable: ✔ WP Version: 5.8.1 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – WP Cron: ✔ Language: es_ES External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 7.4.23 PHP Post Max Size: 516 MB PHP Time Limit: 30 PHP Max Input Vars: 1000 cURL Version: 7.78.0 OpenSSL/1.1.1l SUHOSIN Installed: – MySQL Version: 5.7.23-23 Max Upload Size: 512 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 5.6.0 WC Database Prefix: wpaf_ Tamaño total de la base de datos: 25.14MB Tamaño de los datos de la base de datos: 19.83MB Tamaño del índice de la base de datos: 5.31MB wpaf_woocommerce_sessions: Datos: 1.76MB + Índice: 0.06MB + Motor MyISAM wpaf_woocommerce_api_keys: Datos: 0.00MB + Índice: 0.01MB + Motor MyISAM wpaf_woocommerce_attribute_taxonomies: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM wpaf_woocommerce_downloadable_product_permissions: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM wpaf_woocommerce_order_items: Datos: 0.03MB + Índice: 0.02MB + Motor MyISAM wpaf_woocommerce_order_itemmeta: Datos: 0.20MB + Índice: 0.14MB + Motor MyISAM wpaf_woocommerce_tax_rates: Datos: 0.00MB + Índice: 0.01MB + Motor MyISAM wpaf_woocommerce_tax_rate_locations: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM wpaf_woocommerce_shipping_zones: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM wpaf_woocommerce_shipping_zone_locations: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM wpaf_woocommerce_shipping_zone_methods: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM wpaf_woocommerce_payment_tokens: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM wpaf_woocommerce_payment_tokenmeta: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM wpaf_woocommerce_log: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM wpaf_actionscheduler_actions: Datos: 1.52MB + Índice: 0.70MB + Motor InnoDB wpaf_actionscheduler_claims: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB wpaf_actionscheduler_groups: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB wpaf_actionscheduler_logs: Datos: 1.52MB + Índice: 0.53MB + Motor InnoDB wpaf_akeeba_common: Datos: 0.00MB + Índice: 0.01MB + Motor MyISAM wpaf_ak_params: Datos: 0.00MB + Índice: 0.01MB + Motor MyISAM wpaf_ak_profiles: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM wpaf_ak_stats: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM wpaf_ak_storage: Datos: 0.00MB + Índice: 0.01MB + Motor MyISAM wpaf_ak_users: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM wpaf_commentmeta: Datos: 0.00MB + Índice: 0.01MB + Motor MyISAM wpaf_comments: Datos: 0.14MB + Índice: 0.07MB + Motor MyISAM wpaf_csshero4: Datos: 0.06MB + Índice: 0.00MB + Motor MyISAM wpaf_epayco_order: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM wpaf_links: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM wpaf_options: Datos: 3.96MB + Índice: 1.18MB + Motor MyISAM wpaf_postmeta: Datos: 6.89MB + Índice: 1.47MB + Motor MyISAM wpaf_posts: Datos: 2.33MB + Índice: 0.42MB + Motor MyISAM wpaf_termmeta: Datos: 0.03MB + Índice: 0.02MB + Motor MyISAM wpaf_terms: Datos: 0.01MB + Índice: 0.02MB + Motor MyISAM wpaf_term_relationships: Datos: 0.05MB + Índice: 0.12MB + Motor MyISAM wpaf_term_taxonomy: Datos: 0.01MB + Índice: 0.01MB + Motor MyISAM wpaf_usermeta: Datos: 0.16MB + Índice: 0.12MB + Motor MyISAM wpaf_users: Datos: 0.01MB + Índice: 0.02MB + Motor MyISAM wpaf_wc_admin_notes: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB wpaf_wc_admin_note_actions: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB wpaf_wc_category_lookup: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB wpaf_wc_customer_lookup: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB wpaf_wc_download_log: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM wpaf_wc_gpf_render_cache: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM wpaf_wc_order_coupon_lookup: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB wpaf_wc_order_product_lookup: Datos: 0.02MB + Índice: 0.06MB + Motor InnoDB wpaf_wc_order_stats: Datos: 0.02MB + Índice: 0.05MB + Motor InnoDB wpaf_wc_order_tax_lookup: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB wpaf_wc_product_meta_lookup: Datos: 0.05MB + Índice: 0.07MB + Motor MyISAM wpaf_wc_reserved_stock: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB wpaf_wc_tax_rate_classes: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB wpaf_wc_webhooks: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM wpaf_woocommerce_gpf_google_taxonomy: Datos: 0.86MB + Índice: 0.00MB + Motor MyISAM ### Post Type Counts ### attachment: 1664 custom_css: 3 et_body_layout: 7 et_footer_layout: 1 et_header_layout: 1 et_pb_layout: 9 et_template: 8 et_theme_builder: 1 nav_menu_item: 145 page: 14 post: 4 product: 679 revision: 132 shop_order: 173 shop_order_refund: 1 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (16) ### ePayco WooCommerce: por ePayco – 3.5.4 AJAX Search pra WooCommerce: por Damian Góra – 1.7.2 Akeeba Backup for WordPress: por Akeeba Ltd – 3.5.1 Child Theme Configurator: por Lilaea Media – 2.5.6 Departamentos y Ciudades de Colombia para Woocommerce: por Saul Morales Pacheco – 1.1.24 Divi Carousel: por DiviGear – 2.0.14 Duplicate Post: por Enrico Battocchi – 3.2.3 Facebook for WooCommerce: por Facebook – 2.6.5 Jetpack by WordPress.com: por Automattic – 8.8.3 Mantenimiento web: por Carlos Doral – 0.8 Product Filter for WooCommerce: por 7VX LLC USA CA – 7.0.5 Woo Out Of Stock Products: por Andrew Gunn – 2.3 WooCommerce Advanced Shipping By Rules: por Open Tools Reinhold Kainhofer – 2.0.6 WooCommerce PayU Latam Payment Gateway: por PayU Latam – 2.0 WooCommerce Google Product Feed: por Ademti Software Ltd. – 9.6.7 (la actualización a la versión 10.1.6 está disponible) WooCommerce: por Automattic – 5.6.0 ### Inactive Plugins (0) ### ### Must Use Plugins (1) ### akeeba-backup-coreupdate.php: por – ### Settings ### API Enabled: – Force SSL: – Currency: COP ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 0 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: ✔ ### WC Pages ### Base de la tienda: #231529 - /tienda/ Carrito: #7 - /carrito/ Finalizar compra: #8 - /finalizar-compra/ Mi cuenta: #9 - /mi-cuenta/ Términos y condiciones: ❌ Página sin definir ### Theme ### Name: Almacen Flota Blanca - V 0.1 Version: 4.5.6.1604034378 Author URL: https://www.tecdisol.com/Colombia/Bienvenidos/es/ Child Theme: ✔ Parent Theme Name: Divi Parent Theme Version: 4.5.6 Parent Theme Author URL: http://www.elegantthemes.com WooCommerce Support: ✔ ### Templates ### Overrides: – ### WooCommerce Google Product Feed options ### Google merchant centre product feed: Enabled Google merchant centre product review feed: - Bing merchant centre feed: - Google merchant centre local product inventory feed: - Google merchant centre local products feed (legacy): - Google merchant centre product inventory feed (legacy): - Include variations in feed: Enabled Send "item group ID": - Expanded schema markup: - Debug key: 9c799d6f-b56b-4f46-8157-bae428e78ca0 ### WooCommerce Google Product Feed fields ### Product description: Main product description (full preferred) plus variation description Availability: Defaults to "in stock". Brand: Manufacturer Part Number (MPN): Product Type: Google Product Category: Colour: Pre-populates from pa_color taxonomy. Size system: Title: Pre-populates from product product_title. ### Action Scheduler ### Completo: 5.247 Oldest: 2021-08-21 00:07:35 -0500 Newest: 2021-09-21 00:01:58 -0500 Pendiente: 1 Oldest: 2021-09-21 12:01:56 -0500 Newest: 2021-09-21 12:01:56 -0500 ### Status report information ### Generated at: 2021-09-21 00:06:42 -05:00 `
sukafia commented 3 years ago

Hi @tecdisol, a product with an inventory quantity of "0" is out of stock, and out of stock products do not sync to Facebook. We have this documented here

I'll go ahead and close this issue as it's the intended behaviour and not a bug.

tecdisol commented 3 years ago

aviour

i consider it is do a bug. because i need it to be quantity of "0" also on facebook.

otherwise i will sell products i dont have.