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woocommerce / facebook-for-woocommerce

A first-party extension plugin built for WooCommerce. Development is managed by Ventures.
https://woocommerce.com/products/facebook/
GNU General Public License v2.0
211 stars 138 forks source link

slug bug on product update #2127

Closed CedricEnvision closed 2 years ago

CedricEnvision commented 2 years ago

Hi, Here is the bug encountered: when I update a product, the product slug changes to the slug of another product. In the same way the short description, the variations and the price change for another product. When I deactivate the plugin everything is fine. I have the impression that syncronization is malfunctioning and causing changes in some fields of woocommerce product. Can you tell me if there is something to do to fix this bug? Thanks very much. Regards, Cedric

futyko commented 2 years ago

Hi,

I have the same issue here.

Product updates only work if I disable 'product sync'.

Could you please check and get back to us?

Thank you!

jconroy commented 2 years ago

Going to mark as closed as I suspect it will be the same as #2145

this being caused by the Flatsome screen edit product UI, where the other product in question is introduced by one of the Flatsome theme shortcodes. Could you test with a default theme and confirm?

Please open a support tick on woocommerce.com or the wordpress.org forums if you need further assistance.

futyko commented 2 years ago

FfW will have the same problem with any theme or plugin shortcode, not just flatsome. It should be fixed by the plugin devs.

mattermarketing commented 2 years ago

Agreed - this isn't a theme issue - it's solely related to the Facebook plugin. We run Shopkeeper theme fwiw

mattermarketing commented 2 years ago

We've also disabled the sync as per the other threads. It is still misbehaving.