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woocommerce / facebook-for-woocommerce

A first-party extension plugin built for WooCommerce. Development is managed by Ventures.
https://woocommerce.com/products/facebook/
GNU General Public License v2.0
211 stars 138 forks source link

Inventory and Availability Mismatch #2220

Closed danielboos1 closed 2 years ago

danielboos1 commented 2 years ago

Screenshots below image

I have tried to sync products manually but other than that not much information online.

WordPress Environment

WC Version: 6.5.1 REST API Version: ✔ 6.5.1 WC Blocks Version: ✔ 7.4.3 Action Scheduler Version: ✔ 3.4.0 Log Directory Writable: ✔ WP Version: 6.0 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – WP Cron: ✔ Language: en_US External object cache: –

Server Environment

Server Info: Apache PHP Version: 7.4.25 PHP Post Max Size: 512 MB PHP Time Limit: 120 PHP Max Input Vars: 1000 cURL Version: 7.68.0 OpenSSL/1.1.1f

SUHOSIN Installed: – MySQL Version: 8.0.28-0ubuntu0.20.04.3 Max Upload Size: 512 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔

Database

WC Database Version: 6.5.1 WC Database Prefix: wpv7f2zw Total Database Size: 29.33MB Database Data Size: 24.31MB Database Index Size: 5.02MB wp_v7f2zw_woocommerce_sessions: Data: 3.02MB + Index: 0.08MB + Engine InnoDB wp_v7f2zw_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_v7f2zw_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_v7f2zw_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_v7f2zw_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_v7f2zw_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_v7f2zw_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_v7f2zw_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_v7f2zw_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_v7f2zw_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_v7f2zw_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_v7f2zw_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_v7f2zw_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_v7f2zw_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_v7f2zw_actionscheduler_actions: Data: 0.36MB + Index: 0.41MB + Engine InnoDB wp_v7f2zw_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_v7f2zw_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_v7f2zw_actionscheduler_logs: Data: 0.25MB + Index: 0.22MB + Engine InnoDB wp_v7f2zw_ads_activities: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_v7f2zw_ads_ali_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_v7f2zw_ads_apply: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_v7f2zw_ads_attributes: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_v7f2zw_ads_categories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_v7f2zw_ads_comments_hash: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_v7f2zw_ads_orders_item: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_v7f2zw_ads_products: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_v7f2zw_ads_products_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_v7f2zw_ads_search_analytics: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_v7f2zw_ads_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_v7f2zw_ads_shipping: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_v7f2zw_ads_shipping_location: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_v7f2zw_ads_task_upload_images: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_v7f2zw_ads_variations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_v7f2zw_ads_variations_map: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_v7f2zw_aioseo_cache: Data: 0.11MB + Index: 0.03MB + Engine InnoDB wp_v7f2zw_aioseo_notifications: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_v7f2zw_aioseo_posts: Data: 0.19MB + Index: 0.02MB + Engine InnoDB wp_v7f2zw_cmplz_cookiebanners: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_v7f2zw_cmplz_cookies: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_v7f2zw_cmplz_services: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_v7f2zw_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_v7f2zw_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB wp_v7f2zw_ee_product_sync_call: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_v7f2zw_ee_product_sync_data: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_v7f2zw_ee_product_sync_profile: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_v7f2zw_ee_products_sync_list: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_v7f2zw_ee_prouct_pre_sync_data: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_v7f2zw_gla_budget_recommendations: Data: 0.22MB + Index: 0.14MB + Engine InnoDB wp_v7f2zw_gla_merchant_issues: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_v7f2zw_gla_shipping_rates: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_v7f2zw_gla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_v7f2zw_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_v7f2zw_mailpoet_custom_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_v7f2zw_mailpoet_dynamic_segment_filters: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_v7f2zw_mailpoet_feature_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_v7f2zw_mailpoet_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_v7f2zw_mailpoet_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_v7f2zw_mailpoet_mapping_to_external_entities: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_v7f2zw_mailpoet_newsletter_links: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_v7f2zw_mailpoet_newsletter_option: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_v7f2zw_mailpoet_newsletter_option_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_v7f2zw_mailpoet_newsletter_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_v7f2zw_mailpoet_newsletter_segment: Data: 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0.08MB + Engine InnoDB wp_v7f2zw_mailpoet_statistics_unsubscribes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_v7f2zw_mailpoet_statistics_woocommerce_purchases: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_v7f2zw_mailpoet_stats_notifications: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_v7f2zw_mailpoet_subscriber_custom_field: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_v7f2zw_mailpoet_subscriber_ips: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_v7f2zw_mailpoet_subscriber_segment: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_v7f2zw_mailpoet_subscribers: Data: 0.02MB + Index: 0.13MB + Engine InnoDB wp_v7f2zw_mailpoet_user_agents: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_v7f2zw_mailpoet_user_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_v7f2zw_options: Data: 6.02MB + Index: 0.14MB + Engine InnoDB wp_v7f2zw_payment_discount: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_v7f2zw_payment_transaction: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_v7f2zw_postmeta: Data: 4.42MB + Index: 0.88MB + Engine InnoDB wp_v7f2zw_posts: Data: 3.36MB + Index: 0.28MB + Engine InnoDB wp_v7f2zw_revslider_css: Data: 0.13MB + Index: 0.02MB + Engine InnoDB wp_v7f2zw_revslider_css_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_v7f2zw_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_v7f2zw_revslider_layer_animations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_v7f2zw_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_v7f2zw_revslider_navigations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_v7f2zw_revslider_sliders: Data: 0.03MB + Index: 0.02MB + Engine InnoDB wp_v7f2zw_revslider_sliders_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_v7f2zw_revslider_slides: Data: 1.08MB + Index: 0.02MB + Engine InnoDB wp_v7f2zw_revslider_slides_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_v7f2zw_revslider_static_slides: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_v7f2zw_revslider_static_slides_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_v7f2zw_term_relationships: Data: 0.05MB + Index: 0.02MB + Engine InnoDB wp_v7f2zw_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_v7f2zw_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_v7f2zw_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_v7f2zw_usermeta: Data: 0.08MB + Index: 0.03MB + Engine InnoDB wp_v7f2zw_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_v7f2zw_vi_wad_ali_orders_info: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_v7f2zw_vi_wad_error_product_images: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_v7f2zw_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_v7f2zw_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB wp_v7f2zw_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_v7f2zw_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_v7f2zw_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_v7f2zw_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_v7f2zw_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_v7f2zw_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_v7f2zw_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_v7f2zw_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_v7f2zw_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_v7f2zw_wc_product_meta_lookup: Data: 0.05MB + Index: 0.09MB + Engine InnoDB wp_v7f2zw_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_v7f2zw_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_v7f2zw_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_v7f2zw_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_v7f2zw_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_v7f2zw_wpgdprc_access_requests: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_v7f2zw_wpgdprc_consents: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_v7f2zw_wpgdprc_delete_requests: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_v7f2zw_wpgdprc_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_v7f2zw_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_v7f2zw_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_v7f2zw_yith_wcwl: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_v7f2zw_yith_wcwl_lists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB

Post Type Counts

attachment: 424 custom_css: 1 customize_changeset: 18 mailpoet_page: 1 mc4wp-form: 1 nav_menu_item: 22 page: 51 portfolio: 5 post: 8 product: 45 product_variation: 190 revision: 102 shop_order: 2 vi_wad_draft_product: 37 wp_global_styles: 1 wpcf7_contact_form: 1

Security

Secure connection (HTTPS): ✔ Hide errors from visitors: ✔

Active Plugins (26)

Adiva Addons: by JoomMasters – 1.6 FiboSearch - AJAX Search for WooCommerce: by FiboSearch Team – 1.18.1 All in One SEO: by All in One SEO Team – 4.2.1.1 Complianz | GDPR/CCPA Cookie Consent: by Really Simple Plugins – 6.1.6.1 Complianz - Terms and Conditions: by Really Simple Plugins – 1.0.16 Contact Form 7: by Takayuki Miyoshi – 5.5.6.1 DreamHost Panel Login: by DreamHost danielbachhuber – 1.0.0

Facebook for WooCommerce: by Facebook – 2.6.14 WPBakery Page Builder: by Michael M - WPBakery.com – 6.8.0 MC4WP: Mailchimp for WordPress: by ibericode – 4.8.7 MailPoet 3 (New): by MailPoet – 3.89.3 Slider Revolution: by ThemePunch – 6.5.15 Safe SVG: by 10up – 2.0.1 Server IP & Memory Usage Display: by Apasionados Apasionados del Marketing – 2.1.0

Proxy Cache Purge: by Mika Epstein – 5.1.2 ALD - Dropshipping and Fulfillment for AliExpress and WooCommerce: by VillaTheme(villatheme.com) – 1.0.16 WooCommerce Stripe Gateway: by WooCommerce – 6.4.0 WooCommerce Payments: by Automattic – 4.2.0 WooCommerce PayPal Payments: by WooCommerce – 1.8.0 WooCommerce Shipping & Tax: by WooCommerce – 1.25.28 WooCommerce: by Automattic – 6.5.1 WP Mail SMTP: by WPForms – 3.4.0 WP reCaptcha Integration: by weDevs – 1.2.5 ReCaptcha v2 for Contact Form 7: by IQComputing – 1.3.9 WPForms Lite: by WPForms – 1.7.4.2 YITH WooCommerce Wishlist: by YITH – 3.9.0

Inactive Plugins (1)

Google Listings and Ads: by WooCommerce – 1.13.2

Settings

API Enabled: – Force SSL: – Currency: AUD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5)

Connected to WooCommerce.com: – Enforce Approved Product Download Directories: –

WC Pages

Shop base: #8 - /shop/ Cart: #9 - /cart/ Checkout: #10 - /checkout/ My account: #11 - /my-account/ Terms and conditions: #3634 - /terms-conditions/

Theme

Name: Adiva Version: 3.2 Author URL: http://www.joommasters.com Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ✔

Templates

Overrides: adiva/woocommerce/archive-product.php adiva/woocommerce/cart/cart.php adiva/woocommerce/cart/cross-sells.php adiva/woocommerce/cart/mini-cart.php adiva/woocommerce/checkout/form-billing.php adiva/woocommerce/checkout/form-checkout.php adiva/woocommerce/checkout/form-login.php adiva/woocommerce/checkout/form-shipping.php adiva/woocommerce/content-product-cat.php adiva/woocommerce/content-product.php adiva/woocommerce/content-single-product.php adiva/woocommerce/content-widget-product.php adiva/woocommerce/global/breadcrumb.php adiva/woocommerce/global/form-login.php adiva/woocommerce/global/quantity-input.php adiva/woocommerce/global/sidebar.php adiva/woocommerce/loop/add-to-cart.php adiva/woocommerce/loop/loop-end.php adiva/woocommerce/loop/loop-start.php adiva/woocommerce/loop/orderby.php adiva/woocommerce/loop/pagination.php adiva/woocommerce/loop/sale-flash.php adiva/woocommerce/myaccount/form-login.php adiva/woocommerce/product-searchform.php adiva/woocommerce/single-product/add-to-cart/external.php adiva/woocommerce/single-product/add-to-cart/simple.php adiva/woocommerce/single-product/meta.php adiva/woocommerce/single-product/product-attributes.php adiva/woocommerce/single-product/product-image.php adiva/woocommerce/single-product/product-thumbnails.php adiva/woocommerce/single-product/rating.php adiva/woocommerce/single-product/related.php adiva/woocommerce/single-product/review-meta.php adiva/woocommerce/single-product/sale-flash.php adiva/woocommerce/single-product/stock.php adiva/woocommerce/single-product/tabs/additional-information.php adiva/woocommerce/single-product/tabs/description.php adiva/woocommerce/single-product/tabs/tabs.php adiva/woocommerce/single-product/up-sells.php adiva/woocommerce/single-product.php

WooCommerce PayPal Payments

Onboarded: ✔ Shop country code: AU WooCommerce currency supported: ✔ PayPal card processing available in country: ✔ Pay Later messaging available in country: ✔ Webhook status: – Vault enabled: ✔ Logging enabled: – Reference Transactions: – Used PayPal Checkout plugin: –

WooCommerce Payments

Version: 4.2.0 Connected to WPCOM: Yes Blog ID: 206014152 Account ID: acct_1KutTV2EuuBFYbPI

Action Scheduler

Canceled: 3 Oldest: 2022-05-14 13:15:36 +0000 Newest: 2022-05-14 13:54:41 +0000

Complete: 908 Oldest: 2022-05-02 04:07:26 +0000 Newest: 2022-05-27 14:10:50 +0000

Pending: 9 Oldest: 2022-05-27 14:25:50 +0000 Newest: 2022-06-09 02:36:35 +0000

Status report information

Generated at: 2022-05-27 14:13:51 +00:00 `

rawdreeg commented 2 years ago

Hi @danielboos1,

I haven't been able to reproduce this. Could you give me more details about your setup?

I have noticed that you only have variable products in your screenshot. Is this an issue with variable products only? And could you tell me how you manage your product inventory? For example, have you enabled the "Enable stock management at product level" options for those products or variations?

danielboos1 commented 2 years ago

My website is a drop shipping website, we use a plugin called ALD - Dropshipping and Fulfillment for AliExpress and WooCommerce that plugins imports everything we choose from aliexpress, including variations , images, descriptions u name it. Enable stock management at product level isnt enabled because the plugin handles the stock which is imported and updated from aliexpress. Now I'm not too sure because the error resolved itself , which is interesting because I didn't touch my website for the past 6 days.

rawdreeg commented 2 years ago

Thanks for letting us know, @danielboos1; if you're still experiencing problems with the plugin, please reach out to our support for help!