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woocommerce / facebook-for-woocommerce

A first-party extension plugin built for WooCommerce. Development is managed by Ventures.
https://woocommerce.com/products/facebook/
GNU General Public License v2.0
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Some products shown with taxes and others not #2543

Closed napser1 closed 4 months ago

napser1 commented 1 year ago

Hi I have detected that the price of most prodcts extracted from WooCommers is shown with taxes, but there are some products showing the price without tax, which leads to confusion. Is this a bug in the plugin or maybe I am missing something. Thank you.

rawdreeg commented 1 year ago

Hi @napser1,

When a user browses the Facebook page, it doesn't know the shipping address of the viewer. So we can only sync one price (which by default would be the shop address because wc_get_price_to_display is used).

There are some products showing the price without tax, which leads to confusion. Is this a bug in the plugin or maybe I am missing something?

I'd say this is expected. I suspect that the price display config was changed at some point, which could explain why some products have the price with vs without taxes. We use wc_get_price_to_display to set the price value to match the site. If you need to change the price value, we provide the wc_facebook_product_price filter for that purpose.

rawdreeg commented 4 months ago

closing with https://github.com/woocommerce/facebook-for-woocommerce/issues/2543#issuecomment-1542046603