woocommerce / facebook-for-woocommerce

A first-party extension plugin built for WooCommerce. Development is managed by Ventures.
https://woocommerce.com/products/facebook/
GNU General Public License v2.0
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Failure to synchronize Woocommerce -> Facebook images #2791

Open CmoralesInter opened 3 months ago

CmoralesInter commented 3 months ago

🔎 Details

✍️ Error description

A bit of context: When importing the product feed and catalog of +4000 products with their respective images already hosted within the site, the images are not reflected as shown in the following image:

https://imgbox.com/s5okDZvY

Upon inquiring as to why it is not shown, the main image link resulting from the data validation by the integration, is the following:

https://external.fbaq2-2.fna.fbcdn.net/emg1/v/t13/630904673874320795?url=https%3A%2F%2Finterllantas.com%2Fwp-content%2Fuploads%2Fimages2%2FLlanta-Falken-FK520L-235-55-ZR18-104Y-XL.jpg&fb_obo=1&utld=interllantas.com&stp=dst-emg0_q75_s960x960&ccb=13-1&oh=06_Q39905GbNEgt3930GCfVr6yTISrn8VoyQFM4MHeVAg8iIjw&oe=66BECBA4&_nc_sid=58acba

This link auto-generated by Facebook, stores the image that should give with the original, which is the following:

https://interllantas.com/wp-content/uploads/images2/Llanta-Falken-FK520L-235-55-ZR18-104Y-XL.jpg

Now, inside Facebook, when updating it manually using the previous link, it is displayed without problems.

Follow up of the situation is in the following forum: https://wordpress.org/support/topic/failure-to-synchronize-woocommerce-facebook-images/#post-17969602

🗃 Logs

facebook_for_woocommerce-2024-08-22.log

OmarFPG commented 3 months ago

8609972-zd

OmarFPG commented 2 months ago

8635504-zd

OmarFPG commented 2 months ago

Possibly related: 8644246-zd and 8641365-zd

michaeldbr commented 2 months ago

:)