woocommerce / facebook-for-woocommerce

A first-party extension plugin built for WooCommerce. Development is managed by Ventures.
https://woocommerce.com/products/facebook/
GNU General Public License v2.0
211 stars 140 forks source link

Plugin Causing 'White Screen of Death' #2813

Closed vorthaditya closed 2 weeks ago

vorthaditya commented 1 month ago

🔎 Isolate the bug

✍️ Describe the bug

It causes white screen of death on wordpress, Front end is all blank while backend is working. It only gets normal after we disable 'Facebook for Woocommerce' plugin. ## 🚶‍♀️ Steps to reproduce
  1. Activate the Plugin 'Facebook for Woocommerce'
  2. The next step…

✔️ Expected behavior

It should normally open the webpage which is showing as blank ## 🗃 Logs Wordpress version : 6.6.2 PHP : 7.4.33 WooCommerce 9.1.2 Facebook for WooCommerce 3.2.10 WordPress has a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email. In this case, WordPress caught an error with one of your plugins, Facebook for WooCommerce. First, visit your website (https://vorth.in/) and check for any visible issues. Next, visit the page where the error was caught (https://vorth.in/wp-admin/) and check for any visible issues.

layoutd commented 2 weeks ago

Hello @vorthaditya,

Sorry to hear about the difficulty installing Facebook for WooCommerce. We've tested the extension with the versions you've provided and have not been able to reproduce the error.

Please open a thread on the extension support forums (https://wordpress.org/support/plugin/facebook-for-woocommerce/) to receive assistance, and provide logs that indicate the error message.

Cheers