woocommerce / facebook-for-woocommerce

A first-party extension plugin built for WooCommerce. Development is managed by Ventures.
https://woocommerce.com/products/facebook/
GNU General Public License v2.0
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Add to Cart doesn't seem to be firing #585

Closed taewookim closed 6 years ago

taewookim commented 6 years ago

WP: 4.9.7 (latest) Woocommerce: 3.4.3 (latest) Facebook for ecommerce: 1.9.2 (latest)

Not 100% certain if this is by design , but Facebook Pixel Helper (chrome plugin) doesn't seem to "Add to Cart" event, but instead now sends custom events.

https://s22.postimg.cc/4xv9c8m29/atc.jpg

Because the FB ad manager doesn't seem to report this event. I've had a purchase that has NO ATC event in FB ads manager.

FYI: I dont think it matters but the site automatically redirects the user to check out after item is added to cart. I tested w/o the redirect, and same set of pixel events appear to be firing (which is expected).

dmitridr commented 6 years ago

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gervet commented 6 years ago

Same error here since the last update. Only work fine when you have the add to cart together with the redirect to cart. But it doesn't work with regular add-on cart without redirecting the cart

mengyingdu commented 6 years ago

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