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woocommerce / woocommerce-admin

(Deprecated) This plugin has been merged to woocommerce/woocommerce
https://woocommerce.github.io/woocommerce-admin/#/
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The Woocommerce new Dashboard does not load neither does save the setups #4237

Closed bg-tracking closed 4 years ago

bg-tracking commented 4 years ago

Describe the bug The new Dashboard of woocommerce is not shown anything and try to load data without success. When I clear the dashboard, means when I delete all reports and open the dashboard the next time all deleted report window are shown again with loading symbol. This issue causes also a server error.

To Reproduce Steps to reproduce the behavior:

  1. Woocommerce Dashboard - the dashboard report are loading hours and hours without any result
  2. Try to delete the reports from the dashboard or to organize a new dashboard structure - the next time you open the dashboard all settings are gone and the standard dashboard tries again to load without any success

Screenshots there is no screenshot

Expected behavior that the dashboard load normally

WordPress Environment

``` ` ### WordPress Environment ### WordPress address (URL): https://www.grillbar-bq.de Site address (URL): https://www.grillbar-bq.de WC Version: 4.0.1 REST API Version: ✔ 1.0.7 WC Blocks Version: ✔ 2.5.15 Action Scheduler Version: ✔ 3.1.4 WC Admin Version: ✔ 1.0.3 Log Directory Writable: ✔ WP Version: 5.4 WP Multisite: – WP Memory Limit: 2 GB WP Debug Mode: – WP Cron: ✔ Language: de_DE External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 7.3.16 PHP Post Max Size: 128 MB PHP Time Limit: 600 PHP Max Input Vars: 3000 cURL Version: 7.66.0 OpenSSL/1.1.1d-fips SUHOSIN Installed: – MySQL Version: 5.7.25-28-log Max Upload Size: 128 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 4.0.1 WC Database Prefix: bq_ Datenbank-Gesamtgröße: 336.63MB Datenbank-Datengröße: 281.12MB Datenbank-Indexgröße: 55.51MB Index: 0.00MB + Engine MyISAM 00MB + Index: 0.00MB + Engine MyISAM ### Post Type Counts ### attachment: 1351 contact-form: 2 custom_css: 1 essential_grid: 22 gema75_wc_badge: 10 hover-effect: 1 ig_campaign: 2 ig_message: 7 logo: 20 mailpoet_page: 1 mec_calendars: 11 mec-events: 1 mp-column: 1 mp-event: 1 nav_menu_item: 102 oembed_cache: 10 page: 42 po_produkte_nach: 1 popup: 7 popup_theme: 8 portfolios: 1 pos_temp_register_or: 2 post: 15 product: 323 product_variation: 272 pw_gift_rule: 1 revision: 493 shop_coupon: 34 shop_giftcard: 1 shop_order: 683 shop_order_refund: 44 sidebar: 1 sl_braai_kategor: 8 sl_homepage_slid: 4 sl_lisa_etna_max: 3 sl_logo_banner_s: 16 sl_neu_eingetrof: 15 sl_produktneuhei: 4 sl_revolution_gr: 8 sliders: 10 tablepress_table: 10 tribe_events: 2 tribe_venue: 1 vc_grid_item: 7 vc_settings_preset: 49 vc4_templates: 3 wafs: 1 wysijap: 1 xlwcty_thankyou: 1 yith-wcbm-badge: 1 ywtm_tab: 2 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (59) ### Ultimate Addons for WPBakery Page Builder: von Brainstorm Force – 3.19.4 Antispam Bee: von pluginkollektiv – 2.9.2 Awin - Advertiser Tracking: von awinglobal – 1.0.7 – Nicht getestest mit der aktiven WooCommerce-Version Better Search Replace: von Delicious Brains – 1.3.3 Borlabs Cookie - Cookie Opt-in: von Benjamin A. Bornschein Borlabs – 2.1.15 Display Registered Image Dimensions: von Jason Tucker – 1.8.8 Enable Media Replace: von ShortPixel – 3.3.11 Enhanced Media Library: von wpUXsolutions – 2.7.2 Woocommerce Badges Managment - by Gema75: von Gema75 – 4.0 – Nicht getestest mit der aktiven WooCommerce-Version Image Widget: von Modern Tribe Inc. – 4.4.7 WPBakery Page Builder: von Michael M - WPBakery.com – 6.2.0 MailPoet 3 Premium (New): von MailPoet – 3.0.83 MailPoet 3 (New): von MailPoet – 3.46.11 Max Mega Menu - Pro Addon: von megamenu.com – 2.0.1 Max Mega Menu: von megamenu.com – 2.7.7 Regenerate Thumbnails: von Alex Mills (Viper007Bond) – 3.1.3 reSmush.it Image Optimizer: von reSmush.it – 0.3.2 WP REST API: von WP REST API Team – 2.0-beta15 Slider Revolution Before/After Add-On: von ThemePunch – 2.0.2 Slider Revolution Exploding Layers Add-On: von ThemePunch – 2.1.0 Slider Revolution FilmStrip Add-On: von ThemePunch – 2.0.2 Slider Revolution Polyfold Scroll Effect: von ThemePunch – 2.0.0 Slider Revolution: von ThemePunch – 6.2.2 Datenbank bereinigen und optimieren: von CAGE Web Design | Rolf van Gelder Eindhoven Niederlande – 4.9 Safe SVG: von Daryll Doyle – 1.9.8 Shortcodes Ultimate: von Vladimir Anokhin – 5.8.1 TablePress: von Tobias Bäthge – 1.11 TinyMCE Advanced: von Andrew Ozz – 5.4.0 UpdraftPlus – Sichern/Wiederherstellen: von UpdraftPlus.Com DavidAnderson – 1.16.23 All In One Addons for WPBakery Page Builder (formerly Visual Composer): von Sike – 3.5.4 Visual Composer Extensions All In One: von Sike – 3.4.7 W3 Total Cache: von BoldGrid – 0.13.2 WooCommerce Blöcke: von Automattic – 2.5.15 NextMove Lite - Thank You Page for WooCommerce: von XLPlugins – 2.12.0 – Nicht getestest mit der aktiven WooCommerce-Version WooCommerce Advanced Free Shipping: von Jeroen Sormani – 1.1.4 – Nicht getestest mit der aktiven WooCommerce-Version WooCommerce Extended Coupon Features FREE: von Soft79 – 3.1.4 WooCommerce Amazon Pay: von WooCommerce – 1.12.0 German Market: von MarketPress – 3.10 WooCommerce Google Analytics Integration: von WooCommerce – 1.4.20 WooCommerce PDF Invoices & Packing Slips: von Ewout Fernhout – 2.4.8 WooCommerce Matomo Analytics: von InnoCraft – 1.0.12 – Nicht getestest mit der aktiven WooCommerce-Version WooCommerce Produkte-Bündel - Min / Max Artikel: von SomewhereWarm – 1.3.4 – Nicht getestest mit der aktiven WooCommerce-Version WooCommerce Product Bundles: von SomewhereWarm – 6.2.3 WooCommerce Google Product Feed: von Ademti Software Ltd. – 8.1.0 WooCommerce Shortcodes: von WooThemes Claudio Sanches – 1.0.0 – Nicht getestest mit der aktiven WooCommerce-Version Sofort Banking for WooCommerce: von Sven Wagener – 1.4.5 – Nicht getestest mit der aktiven WooCommerce-Version WooCommerce: von Automattic – 4.0.1 Wordfence Security: von Wordfence – 7.4.7 Yoast SEO Premium: von Team Yoast – 13.5 WP All Export Pro: von Soflyy – 1.5.11-beta-1.14 WP All Import Pro: von Soflyy – 4.6.1-beta-2.0 WP GDPR Compliance: von Van Ons – 1.5.2 WP-Matomo: von André Bräkling – 1.0.22 WP All Import - WooCommerce Add-On Pro: von Soflyy – 3.2.2-beta-1.6 Yoast SEO: WooCommerce: von Team Yoast – 12.7 Custom Product Tabs for WooCommerce: von YIKES Inc. – 1.7.1 YITH Essential Kit for WooCommerce woocommerce/woocommerce#1: von YITH – 2.1.3 YITH WooCommerce Frequently Bought Together: von YITH – 1.3.1 YITH WooCommerce Product Add-ons: von YITH – 1.5.23.3 – Nicht getestest mit der aktiven WooCommerce-Version ### Inactive Plugins (4) ### Product CSV Import Export (BASIC): von WebToffee – 1.7.8 SG Optimizer: von SiteGround – 5.4.6 WP-Live Chat by 3CX: von 3CX – 8.1.7 YITH WooCommerce Zoom Magnifier Premium: von YITH – 1.5.1 ### Dropin Plugins (2) ### advanced-cache.php: advanced-cache.php db.php: db.php ### Settings ### API Enabled: ✔ Force SSL: ✔ Currency: EUR (€) Currency Position: left_space Thousand Separator: . Decimal Separator: , Number of Decimals: 2 Taxonomies: Product Types: bundle (bundle) external (external) grouped (grouped) simple (simple) variable (variable) wcpb (wcpb) yith_bundle (yith_bundle) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: ✔ ### WC Pages ### Shop-Basis: woocommerce/woocommerce#4 - /shop-katalog/ Warenkorb: woocommerce/woocommerce#5 - /warenkorb/ Kasse: woocommerce/woocommerce#6 - /kasse/ Mein Konto: woocommerce/woocommerce#7 - /mein-konto/ Allgemeine Geschäftsbedingungen: woocommerce/woocommerce#18 - /allgemeine_geschaeftsbedingungen/ ### Theme ### Name: Mindig Child Version: 1.13.0 Author URL: http://yithemes.com/ Child Theme: ✔ Parent Theme Name: Mindig Parent Theme Version: 1.13.0 Parent Theme Author URL: http://yithemes.com/ WooCommerce Support: ✔ ### Templates ### Overrides: mindig/woocommerce/archive-product.php mindig/woocommerce/cart/cart-empty.php mindig/woocommerce/cart/cart-shipping.php mindig/woocommerce/cart/cart-totals.php mindig/woocommerce/cart/cart.php mindig/woocommerce/cart/cross-sells.php mindig/woocommerce/cart/mini-cart.php mindig/woocommerce/cart/shipping-calculator.php Version 3.5.0 ist veraltet. Die Hauptversion ist 4.0.0 mindig/woocommerce/checkout/form-checkout.php mindig-child/woocommerce/checkout/thankyou.php Version 3.2.0 ist veraltet. Die Hauptversion ist 3.7.0 mindig/woocommerce/content-product.php mindig/woocommerce/content-product_cat.php mindig/woocommerce/content-single-product.php mindig/woocommerce/global/sidebar.php mindig/woocommerce/global/wrapper-end.php mindig/woocommerce/global/wrapper-start.php mindig/woocommerce/loop/add-to-cart.php mindig/woocommerce/loop/loop-end.php mindig/woocommerce/loop/loop-start.php mindig/woocommerce/loop/sale-flash.php mindig/woocommerce/myaccount/my-downloads.php mindig/woocommerce/myaccount/navigation.php mindig/woocommerce/single-product/add-to-cart/simple.php mindig/woocommerce/single-product/rating.php mindig/woocommerce/single-product/related.php mindig/woocommerce/single-product/sale-flash.php mindig/woocommerce/single-product/up-sells.php mindig/woocommerce/single-product-reviews.php Outdated Templates: ❌ Erfahre wie du aktualisieren kannst ### WooCommerce Google Product Feed fields ### Product description: Variation description only fallback to main description (full preferred). Availability: Defaults to "in stock". Bundle indicator (is_bundle): Brand: Pre-populates from product_cat taxonomy. Manufacturer Part Number (MPN): Pre-populates from pa_hersteller taxonomy. Product Type: Google Product Category: Defaults to "Heim & Garten > Küche & Esszimmer > Küchengeräte > Außengrills". Global Trade Item Number (GTIN): Pre-populates from pa_gtin taxonomy. Delivery label: Defaults to "3,90". Pre-populates from product_shipping_class taxonomy. ### WooCommerce Google Product Feed options ### Include variations in feed: Enabled Send item_group_id: No ### Product Bundles ### Database Version: 6.2.3 Template Overrides: – ### Action Scheduler ### Abgeschlossen: 296 Oldest: 2020-03-28 07:35:46 +0100 Newest: 2020-04-27 16:45:07 +0200 Fehlgeschlagen: 1 Oldest: 2020-04-23 06:49:06 +0200 Newest: 2020-04-23 06:49:06 +0200 Ausstehend: 1 Oldest: 2020-05-02 08:37:56 +0200 Newest: 2020-05-02 08:37:56 +0200 `
juliaamosova commented 4 years ago

Hi @bg-tracking,

Thank you for reporting the issue. The new WooCommerce Dashboard is a part of WooCommerce Admin which is being developed in another repository: https://github.com/woocommerce/woocommerce-admin.

I am going to move your bug report there so that the right team could take a look further.

timmyc commented 4 years ago

@bg-tracking is there an error being displayed in your browser's JavaScript console?

bg-tracking commented 4 years ago

hello, thanks for your help. Meantime I increased the RAM on the host and restarted MySql. Now it runs fine and works.