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woocommerce / woocommerce-android

WooCommerce Android app
https://www.woocommerce.com/mobile
GNU General Public License v2.0
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Processing Orders: Number of orders processing not reflected on 'orders' label #10628

Open joashrajin opened 9 months ago

joashrajin commented 9 months ago

Describe the bug

When you have processing orders, at times, they do not reflect on the 'Orders' Label:

Internal Discussion: p1705913017504439-slack-C6H8C3G23

@hafizrahman mentioned:

Actually this is called just once during onCreate so if afterward the statuses are changed in the site, it doesn’t get reflected in the app.

To Reproduce Steps to reproduce the behavior:

  1. Have multiple stores connected to Jetpack
  2. Choose a store with less than 100 processing orders
  3. Notice the order count isn't listed despite many processing orders being shown on the page

Screenshots

image

Expected behavior

It should have the correct number of processing orders listed

Isolating the problem (mark completed items with an [x]):

Mobile Environment Please include:

WordPress Environment

``` ### WordPress Environment ### WordPress address (URL): https://joashtest.wpcomstaging.com Site address (URL): https://joashtest.wpcomstaging.com WC Version: 8.6.0.20 REST API Version: ✔ 8.6.0.20 WC Blocks Version: ✔ 11.8.0-dev Action Scheduler Version: ✔ 3.7.1 Log Directory Writable: ✔ WP Version: 6.4.2 WP Multisite: – WP Memory Limit: 512 MB WP Debug Mode: ✔ WP Cron: ✔ Language: en_US External object cache: ✔ ### Server Environment ### Server Info: nginx PHP Version: 8.1.27 PHP Post Max Size: 2 GB PHP Time Limit: 1200 PHP Max Input Vars: 6144 cURL Version: 8.4.0 OpenSSL/1.1.1w SUHOSIN Installed: – MySQL Version: 10.6.15-MariaDB-log Max Upload Size: 2 GB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 8.6.0.20 WC Database Prefix: wp_ Total Database Size: 5.21MB Database Data Size: 3.17MB Database Index Size: 2.04MB wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_actions: Data: 0.23MB + Index: 0.11MB + Engine InnoDB wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_logs: Data: 0.08MB + Index: 0.03MB + Engine InnoDB wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_comments: Data: 0.05MB + Index: 0.11MB + Engine InnoDB wp_jetpack_sync_queue: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_options: Data: 1.11MB + Index: 0.06MB + Engine InnoDB wp_postmeta: Data: 0.42MB + Index: 0.25MB + Engine InnoDB wp_posts: Data: 0.27MB + Index: 0.06MB + Engine InnoDB wp_sensei_pro_groups_courses: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_sensei_pro_groups_students: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB wp_wc_admin_note_actions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_orders: Data: 0.02MB + Index: 0.11MB + Engine InnoDB wp_wc_orders_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_order_addresses: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_order_operational_data: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB ### Post Type Counts ### attachment: 56 attachment_proxy: 2 certificate_template: 1 course: 1 customize_changeset: 3 custom_css: 1 jetpack-portfolio: 1 jetpack_migration: 2 lesson: 6 nav_menu_item: 109 page: 30 post: 45 product: 1 quiz: 6 revision: 59 sensei_email: 19 shop_order_placehold: 7 wp_global_styles: 4 wp_navigation: 1 wp_template: 2 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (14) ### Akismet Anti-spam: Spam Protection: by Automattic - Anti-spam Team – 5.3.1 CoBlocks: by GoDaddy – 3.1.5 Crowdsignal Forms: by Automattic – 1.7.0 WordPress.com Editing Toolkit: by Automattic – 4.11307 Gutenberg: by Gutenberg Team – 17.5.2 Jetpack: by Automattic – 13.1-a.7 Layout Grid: by Automattic – 1.8.4 Page Optimize: by Automattic – 0.5.5 Crowdsignal Polls & Ratings: by Automattic Inc. – 3.1.1 Sensei LMS Certificates: by Automattic – 2.5.1 Sensei LMS: by Automattic – 4.20.1 Sensei Pro: by Automattic – 1.20.1 WooPayments: by Automattic – 7.1.0 WooCommerce: by Automattic – 8.6.0.20 ### Inactive Plugins (1) ### Classic Editor: by WordPress Contributors – 1.6.3 ### Dropin Plugins (2) ### advanced-cache.php: advanced-cache.php object-cache.php: Memcached ### Must Use Plugins (1) ### WP.com Site Helper: by – ### Settings ### API Enabled: – Force SSL: – Currency: USD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to Woo.com: – Enforce Approved Product Download Directories: ✔ HPOS feature screen enabled: ✔ HPOS feature enabled: ✔ Order datastore: Automattic\WooCommerce\Internal\DataStores\Orders\OrdersTableDataStore HPOS data sync enabled: – ### WC Pages ### Shop base: #1374 - /shop/ Cart: #1375 - /cart/ Checkout: #1376 - /checkout/ My account: #1377 - /my-account/ Terms and conditions: ❌ Page not set ### Theme ### Name: Course Version: 1.3.5 Author URL: https://automattic.com/ Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ❌ Not declared ### Templates ### Overrides: – ### WooPayments ### Version: 7.1.0 Connected to WPCOM: Yes WPCOM Blog ID: 193557442 Account ID: ❌ Not connected Logging: Disabled ### Admin ### Enabled Features: activity-panels analytics product-block-editor coupons core-profiler customer-effort-score-tracks import-products-task experimental-fashion-sample-products shipping-smart-defaults shipping-setting-tour homescreen marketing mobile-app-banner navigation onboarding onboarding-tasks product-variation-management product-virtual-downloadable product-external-affiliate product-grouped remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page Disabled Features: customize-store minified-js new-product-management-experience product-linked settings async-product-editor-category-field Daily Cron: ✔ Next scheduled: 2024-01-27 08:06:06 +02:00 Options: ✔ Notes: 75 Onboarding: completed ### Action Scheduler ### Complete: 216 Oldest: 2023-12-27 00:04:00 +0200 Newest: 2024-01-26 13:24:29 +0200 Failed: 2 Oldest: 2023-11-02 10:07:12 +0200 Newest: 2023-11-02 10:08:21 +0200 Pending: 4 Oldest: 2024-01-26 14:17:42 +0200 Newest: 2024-01-27 00:00:00 +0200 ### Status report information ### Generated at: 2024-01-26 13:29:46 +02:00 ```
peril-woocommerce[bot] commented 9 months ago
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