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woocommerce / woocommerce-android

WooCommerce Android app
https://www.woocommerce.com/mobile
GNU General Public License v2.0
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Keyboard Dismisses Unexpectedly During Order Search #3616

Closed mdrockwell closed 3 years ago

mdrockwell commented 3 years ago

Describe the bug When using the search feature on the orders tab, the keyboard is dismissed mid-search to display results from the characters that have been entered into the search field. This can happen before you finish entering your search term.

To Reproduce Steps to reproduce the behavior:

  1. Navigate to Orders tab.
  2. Tap on search icon.
  3. Start typing a search term.
  4. In some instances, the keyboard will be dismissed before you finish typing the search term.

Expected behavior The keyboard should not be dismissed in this instance, it should remain until the user dismisses it themselves with the downward arrow button or with the search key.

Isolating the problem (mark completed items with an [x]):

Mobile Environment Please include:

Also was able to recreate the issue on my test device:

WordPress Environment Will add SSR as a comment.

3758472-zd-woothemes

eduardozulian commented 3 years ago

Adding the SSR:

### WordPress Environment ###

WordPress address (URL): https://www.boholifestylestore.nl
Site address (URL): https://www.boholifestylestore.nl
WC Version: 4.9.2
REST API Version: ✔ 4.9.2
WC Blocks Version: ✔ 4.0.0
Action Scheduler Version: ✔ 3.1.6
WC Admin Version: ✔ 1.8.3
Log Directory Writable: ✔
WP Version: 5.6.1
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ✔
Language: nl_NL
External object cache: –

### Server Environment ###

Server Info: nginx/1.15.8
PHP Version: 7.4.14
PHP Post Max Size: 64 MB
PHP Time Limit: 120
PHP Max Input Vars: 3000
cURL Version: 7.74.0
NSS/3.53.1

SUHOSIN Installed: –
MySQL Version: 5.6.51
Max Upload Size: 64 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 4.9.2
WC Database Prefix: wp_
Totale databasegrootte: 399.15MB
Database datagrootte: 219.23MB
Database index grootte: 179.92MB
wp_woocommerce_sessions: Data: 3.02MB + Index: 0.05MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 1.52MB + Index: 0.33MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 7.52MB + Index: 6.03MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_404_to_301: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
wp_actionscheduler_actions: Data: 4.45MB + Index: 3.30MB + Engine InnoDB
wp_actionscheduler_claims: Data: 1.52MB + Index: 1.52MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 2.52MB + Index: 3.03MB + Engine InnoDB
wp_ac_abandoned_cart_history_lite: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
wp_ac_email_templates_lite: Data: 0.03MB + Index: 0.00MB + Engine InnoDB
wp_ac_guest_abandoned_cart_history_lite: Data: 0.30MB + Index: 0.00MB + Engine InnoDB
wp_ac_sent_history_lite: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_adtribes_my_conversions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_atum_log_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_berocket_termmeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_braapf_product_stock_status_parent: Data: 0.14MB + Index: 0.08MB + Engine InnoDB
wp_braapf_product_variation_attributes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_braapf_term_taxonomy_hierarchical: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_braapf_variation_attributes: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 6.52MB + Index: 8.08MB + Engine InnoDB
wp_ewwwio_images: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_ewwwio_queue: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mollie_pending_payment: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_newsletter: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_newsletter_emails: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_newsletter_sent: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_newsletter_stats: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_newsletter_user_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_options: Data: 9.50MB + Index: 4.20MB + Engine InnoDB
wp_pmxi_files: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_hash: Data: 0.45MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_images: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_imports: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_posts: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_templates: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
wp_postmeta: Data: 127.67MB + Index: 113.11MB + Engine InnoDB
wp_posts: Data: 16.52MB + Index: 20.61MB + Engine InnoDB
wp_scalability_pro_cache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_scalability_pro_profiling: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_smush_dir_images: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_termmeta: Data: 0.28MB + Index: 0.28MB + Engine InnoDB
wp_terms: Data: 0.31MB + Index: 0.48MB + Engine InnoDB
wp_term_relationships: Data: 3.52MB + Index: 4.53MB + Engine InnoDB
wp_term_taxonomy: Data: 0.38MB + Index: 0.91MB + Engine InnoDB
wp_usermeta: Data: 7.52MB + Index: 3.03MB + Engine InnoDB
wp_users: Data: 0.11MB + Index: 0.08MB + Engine InnoDB
wp_vtprd_purchase_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_vtprd_purchase_log_product: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_vtprd_purchase_log_product_rule: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wcj_track_users: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wcpdf_invoice_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.33MB + Index: 0.22MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 1.52MB + Index: 0.73MB + Engine InnoDB
wp_wc_order_stats: Data: 0.42MB + Index: 0.33MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.27MB + Index: 0.23MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.45MB + Index: 0.59MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wdp_orders: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wdp_order_items: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wdp_rules: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_webpages_data: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_webwinkelkeur_invite_error: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yith_wcwl: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yith_wcwl_lists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_yoast_indexable: Data: 14.55MB + Index: 6.56MB + Engine InnoDB
wp_yoast_indexable_hierarchy: Data: 0.14MB + Index: 0.20MB + Engine InnoDB
wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yoast_primary_term: Data: 0.23MB + Index: 0.23MB + Engine InnoDB
wp_yoast_seo_links: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wp_yoast_seo_meta: Data: 1.52MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

acf-field: 1
acf-field-group: 1
amn_exact-metrics: 2
attachment: 9507
blocks: 12
br_labels: 1
br_product_filter: 10
custom_css: 2
gfw_report: 1
jetpack_migration: 2
nav_menu_item: 97
o-discount: 1
o-list: 1
oembed_cache: 148
page: 39
post: 111
product: 3020
revision: 259
shop_coupon: 13
shop_order: 3157
shop_order_refund: 473
shortcoder: 3
vc_grid_item: 1
wccaf: 2
wcccf: 15214
wpcf7_contact_form: 1
wphb_minify_group: 4
yith_wcps_type: 5

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

### Active Plugins (43) ###

404 to 301 - Redirect, Log and Notify 404 Errors: door Joel James – 3.0.7
Admin Filter BY Custom Fields: door Bainternet – 1.0
Amount Left for Free Shipping for WooCommerce: door WPFactory – 2.0.0
Antispam Bee: door pluginkollektiv – 2.9.3
Contact Form 7: door Takayuki Miyoshi – 5.3.2
WooCommerce Continue Shopping: door HappyKite – 1.4.3
Disable Cart Fragments: door Optimocha – 1.21
HSTS Ready: door Manu225 – 1.02
HTTP Headers: door Dimitar Ivanov – 1.18.1
Jetpack door WordPress.com: door Automattic – 9.4
Judge.me Product Reviews for WooCommerce: door Judge.me – 1.3.8
Loco Translate: door Tim Whitlock – 2.5.0
MainWP Child: door MainWP – 4.1.4
Mollie-betalingen voor WooCommerce: door Mollie – 6.1.0
OnSale Page for WooCommerce: door wpgenie – 1.0.11
SendCloud | Smart Shipping Service: door SendCloud B.V. – 1.1.3
Tawk.to Live Chat: door Tawkto – 0.4.3
Use Any Font: door Dnesscarkey – 6.0.4
Warpdrive: door Savvii  – 2.10.4
WC Duplicate Order: door Jamie Gill – 1.7
WooCommerce NL Postcode Checker: door Ewout Fernhout – 2.5.6
WebwinkelKeur: door Albert Peschar – 3.4
Woo Admin Filter By Stock: door EXTREME IDEA LLC – 1.0.6
Woo Out Of Stock Products: door Andrew Gunn – 2.3
Product Feed PRO for WooCommerce: door AdTribes.io – 9.6.1
Verlaten Winkelwagen Lite voor WooCommerce: door Tyche software – 5.8.6
Advanced AJAX Product Filters for WooCommerce: door BeRocket – 1.5.2.9
WooCommerce Free Gift: door themegrids – 4.0.17
WooCommerce Google Ads Conversion Tracking: door Wolf+Bär Agency – 1.8.15
WooCommerce Google Analytics Integration: door WooCommerce – 1.5.1
WooCommerce Google Ads Dynamic Remarketing: door Agentschap Wolf + Bär – 1.7.18
More Sorting Options for WooCommerce: door WP Wham – 3.2.7
WooCommerce PDF Invoices & Packing Slips: door Ewout Fernhout – 2.8.2
WooCommerce: door Automattic – 4.9.2 (update naar versie 5.0.0 is beschikbaar)
Woosa - bol.com voor WooCommerce: door Woosa – 1.4.2
Yoast SEO: door Team Yoast – 15.8
WP All Import Pro: door Soflyy – 4.6.5
WP-Mail-SMTP: door WPForms – 2.6.0
WP Rocket | Exclude Files from Async CSS: door WP Rocket Support Team –
WP Rocket: door WP Media – 3.8.5
Smush: door WPMU DEV – 3.8.3
WP All Import - WooCommerce Add-On Pro: door Soflyy – 3.2.5
YITH WooCommerce Product Slider Carousel Premium: door YITH – 1.0.42

### Inactive Plugins (2) ###

Facebook for WooCommerce: door Facebook – 2.3.0
YITH WooCommerce Product Bundles: door YITH – 1.2.4

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Settings ###

API Enabled: ✔
Force SSL: –
Currency: EUR (€)
Currency Position: left
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)
yith_bundle (yith_bundle)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ✔

### WC Pages ###

Winkelbasis: #364 - /shop/
Winkelmand: #365 - /cart/
Afrekenen: #366 - /checkout/
Mijn account: #8 - /my-account/
Algemene voorwaarden: ❌ Pagina niet ingesteld

### Theme ###

Name: Flatsome Child
Version: 3.0
Author URL: 
Child Theme: ✔
Parent Theme Name: Flatsome
Parent Theme Version: 3.13.1
Parent Theme Author URL: http://www.uxthemes.com/
WooCommerce Support: ✔

### Templates ###

Overrides: flatsome/woocommerce/archive-product.php
flatsome/woocommerce/cart/cart-empty.php
flatsome/woocommerce/cart/cart-shipping.php
flatsome/woocommerce/cart/cart.php
flatsome/woocommerce/checkout/form-checkout.php
flatsome/woocommerce/checkout/form-coupon.php
flatsome/woocommerce/checkout/terms.php
flatsome/woocommerce/checkout/thankyou.php
flatsome/woocommerce/content-product-cat.php
flatsome/woocommerce/content-product.php
flatsome/woocommerce/content-single-product.php
flatsome/woocommerce/content-widget-product.php
flatsome-child/woocommerce/emails/customer-completed-order.php
flatsome-child/woocommerce/emails/plain/customer-completed-order.php
flatsome/woocommerce/global/breadcrumb.php
flatsome/woocommerce/global/quantity-input.php
flatsome/woocommerce/global/wrapper-end.php
flatsome/woocommerce/global/wrapper-start.php
flatsome/woocommerce/loop/loop-end.php
flatsome/woocommerce/loop/loop-start.php
flatsome/woocommerce/loop/pagination.php
flatsome/woocommerce/loop/result-count.php
flatsome/woocommerce/loop/sale-flash.php
flatsome/woocommerce/myaccount/form-login.php
flatsome/woocommerce/myaccount/navigation.php
flatsome/woocommerce/notices/error.php
flatsome/woocommerce/notices/notice.php
flatsome/woocommerce/notices/success.php
flatsome/woocommerce/product-searchform.php
flatsome/woocommerce/single-product/photoswipe.php
flatsome/woocommerce/single-product/price.php
flatsome/woocommerce/single-product/product-image.php
flatsome/woocommerce/single-product/product-thumbnails.php
flatsome/woocommerce/single-product/rating.php
flatsome/woocommerce/single-product/related.php
flatsome/woocommerce/single-product/review.php
flatsome/woocommerce/single-product/sale-flash.php
flatsome/woocommerce/single-product/share.php
flatsome/woocommerce/single-product/short-description.php
flatsome/woocommerce/single-product/tabs/tabs.php
flatsome/woocommerce/single-product/title.php
flatsome/woocommerce/single-product/up-sells.php
flatsome/woocommerce/single-product-reviews.php
flatsome/woocommerce/single-product.php
flatsome/woocommerce/content-product_cat.php

### More Sorting Settings ###

More Sorting for WooCommerce: yes
Custom Sorting: yes
Sort by date (ascending): 
Sort by date (descending): 
Sort by title: A to Z: Sorteer op naam : A to Z
Sort by title: Z to A: Sorteer op naam: Z to A
Sort by slug: A to Z: 
Sort by slug: Z to A: 
Sort by SKU: low to high: 
Sort by SKU: high to low: 
Sort by SKU: no
Sort by stock quantity: low to high: Sorteer op voorraad: laag naar hoog
Sort by stock quantity: high to low: Sorteer op voorraad: hoog naar laag
Sort by total sales: low to high: 
Sort by total sales: high to low: 
Sort by last modified date: oldest to newest: 
Sort by last modified date: newest to oldest: 
Sort by author ID (ascending): 
Sort by author ID (descending): 
Sort by product ID (ascending): 
Sort by product ID (descending): 
Sort by number of comments (ascending): 
Sort by number of comments (descending): 
Random sorting: 
No sorting: 
Custom Meta Sorting: no
Total Options: 1
Enable/Disable: yes
Type: meta_value_num
Meta Key: _stock_quantity
Secondary Sorting: none
Order: asc
Parameter: >0
Title: Op Voorraad
Default Sorting Options: no
Standaard sortering: Standaard sortering
Sorteer op populariteit: Sorteer op populariteit
Remove "Sorteer op populariteit": no
Op gemiddelde waardering sorteren: Op gemiddelde waardering sorteren
Remove "Op gemiddelde waardering sorteren": no
Sort by newness: Sort by newness
Remove "Sort by newness": no
Sorteer op prijs: laag naar hoog: Sorteer op prijs: laag naar hoog
Remove "Sorteer op prijs: laag naar hoog": no
Sorteer op prijs: hoog naar laag: Sorteer op prijs: hoog naar laag
Remove "Sorteer op prijs: hoog naar laag": no
Rearrange Sorting: no
Rearrange Sorting: menu_order
popularity
rating
date
price
price-desc
date-asc
date-desc
title-asc
title-desc
name-asc
name-desc
sku-asc
sku-desc
stock_quantity-asc
stock_quantity-desc
total_sales-asc
total_sales-desc
modified-asc
modified-desc
author-asc
author-desc
product_id-asc
product_id-desc
comment_count-asc
comment_count-desc
rand
none
Remove All Sorting (Including WooCommerce Default): no
Enable/Disable: no
Theme: avada

### Action Scheduler ###

Afgerond: 10.934
Oldest: 2021-01-23 08:25:26 +0000
Newest: 2021-02-22 15:20:31 +0000

Mislukt: 234
Oldest: 2020-11-09 17:49:10 +0000
Newest: 2020-11-09 18:57:11 +0000

In afwachting: 4
Oldest: 2021-02-22 15:35:31 +0000
Newest: 2021-02-28 10:31:16 +0000
mdrockwell commented 3 years ago

The same user, in the same ticket had another issue that might be related — both involve the keyboard being dismissed from the order search interface unexpectedly.

Steps to reproduce:

  1. From Orders tab, tap to open an order.
  2. Tap back button to return to Orders view.
  3. Tap on search icon.
  4. After a moment, the keyboard will dismiss.

Initial report from the same device setup:

Device: Nokia 7.2 Android version: Android 10 WooCommerce Android version: 6.0-rc-2

And experienced it on my test device too:

Device: Pixel 3 Android Version: Android 11 WooCommerce Android version: 6.0-rc-2

nbradbury commented 3 years ago

Looks like this is a side effect of the keyboard being dismissed when the query has been submitted after a delay in typing. It's easy to reproduce this:

Problematic line is here. Note that the product list search does not have this issue.