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woocommerce / woocommerce-android

WooCommerce Android app
https://www.woocommerce.com/mobile
GNU General Public License v2.0
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[Errors] Improve error messaging when Jetpack connection is broken #9361

Open rachelmcr opened 1 year ago

rachelmcr commented 1 year ago

When the Jetpack connection is broken, the WPCom API returns an unknown_token error. We should have specific error messaging for this scenario:

  1. Display the error banner with a specific error message.
  2. Update the "Troubleshooting" link to this support guide: https://jetpack.com/support/reconnecting-reinstalling-jetpack/
  3. Make the error banner auto-expanded for clarity/visibility.

Proposed error message:

We couldn't connect to your store There is a problem with your store's Jetpack connection. Please reconnect Jetpack or reach out to us and we'll be happy to assist you!

Discussion: pe5pgL-3gx-p2

peril-woocommerce[bot] commented 1 year ago
Fails
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