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woocommerce / woocommerce-gateway-payfast

South African payment gateway supporting subscriptions, deposits & pre-orders
https://wordpress.org/plugins/woocommerce-payfast-gateway/
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Payment Fails when Pre Order Product has 'Upon Release' setting enabled for Payment #162

Open ankitguptaindia opened 12 months ago

ankitguptaindia commented 12 months ago

Describe the Bug

When a customer attempts to make a payment for a Pre Order Product with the 'When to Charge = Upon Release' setting enabled, and they use the PayFast payment method during the checkout process, the payment fails. The PayFast Sandbox screen displays an error message, preventing successful payment processing.

https://github.com/woocommerce/woocommerce-gateway-payfast/assets/6384299/77b81086-0fd5-48d3-a2d8-c42b57c83e15

To Reproduce

  1. Setup PayFast Sandbox payment gateway
  2. Create a Pre Order Product Product
  3. Enable setting When to Charge = Upon Release as shown in below screenshot.
  4. Save the Product
  5. Add Product to cart and go to checkout
  6. Select PayFast method to complete the checkout.
  7. The PayFast Sanbox screen will appear with the error message as shown in below screenshot.

Screenshots

Screenshot 2023-10-12 at 1 53 21 PM

Screenshot 2023-10-12 at 1 52 43 PM

Tested with PayFast Sandbox Env only.

Expected Behavior

When a customer uses the PayFast payment method to purchase a Pre Order Product with the 'When to Charge = Upon Release' setting enabled, the payment should be processed successfully, and no error should occur.

Environment

SystemStatusReport_payfast-test.instawp.xyz_2023-10-12T08-24-57.txt

Additional Details

Same steps works fine with Stripe Payment Gateway.

System status ``` ` ### WordPress Environment ### WordPress address (URL): https://payfast-test.instawp.xyz Site address (URL): https://payfast-test.instawp.xyz WC Version: 8.2.0 REST API Version: ✔ 8.2.0 WC Blocks Version: ✔ 11.1.2 Action Scheduler Version: ✔ 3.6.3 Log Directory Writable: ✔ WP Version: 6.3.1 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – WP Cron: ✔ Language: en_US External object cache: – ### Server Environment ### Server Info: Apache/2.4.56 (Ubuntu) mod_fcgid/2.3.9 OpenSSL/1.1.1f PHP Version: 8.0.29 PHP Post Max Size: 64 MB PHP Time Limit: 30 PHP Max Input Vars: 1000 cURL Version: 7.68.0 OpenSSL/1.1.1f SUHOSIN Installed: – MySQL Version: 10.11.2-MariaDB-1:10.11.2+maria~ubu2004 Max Upload Size: 64 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 8.2.0 WC Database Prefix: iwp37d0_ Total Database Size: 5.63MB Database Data Size: 3.76MB Database Index Size: 1.87MB iwp37d0_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB iwp37d0_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB iwp37d0_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB iwp37d0_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB iwp37d0_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB iwp37d0_woocommerce_order_itemmeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB iwp37d0_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB iwp37d0_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB iwp37d0_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB iwp37d0_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB iwp37d0_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB iwp37d0_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB iwp37d0_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB iwp37d0_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB iwp37d0_actionscheduler_actions: Data: 0.06MB + Index: 0.11MB + Engine InnoDB iwp37d0_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB iwp37d0_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB iwp37d0_actionscheduler_logs: Data: 0.06MB + Index: 0.03MB + Engine InnoDB iwp37d0_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB iwp37d0_comments: Data: 0.06MB + Index: 0.09MB + Engine InnoDB iwp37d0_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB iwp37d0_options: Data: 2.28MB + Index: 0.06MB + Engine InnoDB iwp37d0_postmeta: Data: 0.20MB + Index: 0.20MB + Engine InnoDB iwp37d0_posts: Data: 0.08MB + Index: 0.06MB + Engine InnoDB iwp37d0_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB iwp37d0_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB iwp37d0_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB iwp37d0_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB iwp37d0_usermeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB iwp37d0_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB iwp37d0_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB iwp37d0_wc_admin_note_actions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB iwp37d0_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB iwp37d0_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB iwp37d0_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB iwp37d0_wc_orders: Data: 0.02MB + Index: 0.11MB + Engine InnoDB iwp37d0_wc_orders_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB iwp37d0_wc_order_addresses: Data: 0.02MB + Index: 0.06MB + Engine InnoDB iwp37d0_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB iwp37d0_wc_order_operational_data: Data: 0.02MB + Index: 0.03MB + Engine InnoDB iwp37d0_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB iwp37d0_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB iwp37d0_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB iwp37d0_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB iwp37d0_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB iwp37d0_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB iwp37d0_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB iwp37d0_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB iwp37d0_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB iwp37d0_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB iwp37d0_wpfm_backup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB ### Post Type Counts ### attachment: 23 page: 10 post: 2 product: 20 product_variation: 7 revision: 3 shop_order: 26 shop_subscription: 8 wp_navigation: 1 wp_template: 2 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (5) ### WooCommerce PayFast Gateway: by WooCommerce – 1.5.0 (update to version 1.5.9 is available) WooCommerce Stripe Gateway: by WooCommerce – 7.6.0 WooCommerce Pre-Orders: by WooCommerce – 2.0.5 Woo Subscriptions: by WooCommerce – 5.5.0 WooCommerce: by Automattic – 8.2.0 ### Inactive Plugins (4) ### Debug Log - Config Tool: by Lukman Nakib – 1.4.3 Pig Latin: by Nikolay Bachiyski – 0.2 Query Monitor: by John Blackbourn – 3.13.1 WP File Manager: by mndpsingh287 – 7.2 ### Settings ### API Enabled: – Force SSL: – Currency: ZAR (R) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) subscription (subscription) variable (variable) variable subscription (variable-subscription) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – Enforce Approved Product Download Directories: ✔ HPOS feature screen enabled: – HPOS feature enabled: – Order datastore: WC_Order_Data_Store_CPT HPOS data sync enabled: – ### WC Pages ### Shop base: #5 - /shop/ Cart: #6 - /cart/ Checkout: #7 - /checkout/ My account: #8 - /my-account/ Terms and conditions: ❌ Page not set ### Theme ### Name: Storefront Version: 4.5.3 Author URL: https://woocommerce.com/ Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ✔ ### Templates ### Overrides: – ### Subscriptions ### WCS_DEBUG: ✔ No Subscriptions Mode: ✔ Live Subscriptions Live URL: https://payfast-test.instawp.xyz Subscriptions-core Library Version: 6.2.0 Subscription Statuses: auto-draft: 1 wc-active: 2 wc-on-hold: 3 wc-cancelled: 2 WooCommerce Account Connected: ❌ No Report Cache Enabled: ✔ Yes Cache Update Failures: ✔ 0 failure ### Store Setup ### Country / State: United States (US) — California ### Subscriptions by Payment Gateway ### PayFast: wc-active: 2 wc-cancelled: 2 wc-on-hold: 3 ### Payment Gateway Support ### Cash on delivery: products PayFast: products pre-orders subscriptions subscription_cancellation subscription_suspension subscription_reactivation subscription_amount_changes subscription_date_changes subscription_payment_method_change subscription_payment_method_change_customer Stripe: products refunds tokenization add_payment_method subscriptions subscription_cancellation subscription_suspension subscription_reactivation subscription_amount_changes subscription_date_changes subscription_payment_method_change subscription_payment_method_change_customer subscription_payment_method_change_admin multiple_subscriptions pre-orders ### Admin ### Enabled Features: activity-panels analytics product-block-editor coupons core-profiler customer-effort-score-tracks import-products-task experimental-fashion-sample-products shipping-smart-defaults shipping-setting-tour homescreen marketing mobile-app-banner navigation onboarding onboarding-tasks product-variation-management remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page Disabled Features: customize-store minified-js new-product-management-experience settings async-product-editor-category-field Daily Cron: ✔ Next scheduled: 2023-10-12 10:33:01 +00:00 Options: ✔ Notes: 68 Onboarding: - ### Action Scheduler ### Complete: 146 Oldest: 2023-10-07 10:34:14 +0000 Newest: 2023-10-12 08:04:26 +0000 Failed: 1 Oldest: 2023-10-07 10:51:55 +0000 Newest: 2023-10-07 10:51:55 +0000 Pending: 3 Oldest: 2023-10-12 09:53:08 +0000 Newest: 2024-03-07 11:20:17 +0000 ### Status report information ### Generated at: 2023-10-12 08:24:41 +00:00 ` ```
faisal-alvi commented 2 months ago

@ankitguptaindia when we visit the checkout page, we only see the "Pay Later" option because when to charge is set to "upon release."

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