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woocommerce / woocommerce-gateway-stripe

The official Stripe Payment Gateway for WooCommerce
https://wordpress.org/plugins/woocommerce-gateway-stripe/
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Refund shows doubled but not actually #1396

Closed B3DTech closed 2 years ago

B3DTech commented 3 years ago

Describe the bug Customer placed an order. I needed to refund the shipping and associated tax. The refund was properly processed, Stripe shows the correct refund amount.

WooCommerce shows two line items for refunds (#966 and woocommerce/woocommerce#967), and the amount refunded shows two refund totals, however the stripe pay line is reporting the correct amount (Single refund).

Expected behavior Only one refund item should have been created, and the refund line should only show the value of the single refund.

Actual behavior Two refund items were created, and the refund line shows the doubled amountt.

Steps to reproduce the bug (We need to be able to reproduce the bug in order to fix it.) Steps to reproduce the bug:

  1. Refund the shipping on an order.

Screenshots

image

Issue does not happen with manual processing/refund. I haven't tried a refund in stripe other than this time.

WordPress Environment We use the WooCommerce System Status Report to help us evaluate the issue. Without this report we won't be able to fully evaluate this issue.

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juliaamosova commented 3 years ago

Hi @B3DTech,

Thank you for reporting the issue and apologies for the delayed response! The issue seems to be caused by the WooCommerce Stripe plugin is being developed in another repository: https://github.com/woocommerce/woocommerce-gateway-stripe.

I am going to move your bug report there so that the right team could take a look further.

thelogicwizards commented 2 years ago

4579950-zen

mgascam commented 2 years ago

This issue seems to be duplicated with https://github.com/woocommerce/woocommerce-gateway-stripe/issues/838

foosantos commented 2 years ago

Closing this issue as it is indeed duplicated of #838.