Open orhanfernandes opened 2 years ago
I'd like us to confirm which version exactly broke this, and how it is being focused on the Stripe extension rather than the YITH plugin.
As a note - YITH WooCommerce EU VAT, OSS & IOSS
isn't mentioned in the active plugins list you shared @orhanfernandes - if that is a SSR, please edit your comment and include an SSR within details
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Thanks,
From the merchant:
So I thought I narrowed down the issue with the Stripe for WooCommerce plugin from between versions 6.4.2 - 6.6.0.
However, during testing, the issue was still not resolved when reverting the official WooCommerce Stripe plugin to v6.4.3.
So, I tested down to v6.2.0 of the official WooCommerce Stripe plugin and still had no luck.
(these two plugins originally worked fine together) So, I tested down to v6.2.0 of the official WooCommerce Stripe plugin and still had no luck.
To me it sounds like these two either contradict themselves, or previously it was a version lower than 6.2.0 of the Stripe plugin that "worked fine". If it is a version before that then I feel this is outside of our scope and not a bug report from our side but I'll defer to engineering
Describe the bug
Our customer on 5556908-zen understands that this is out of scope and our in-house dev-team suggested creating a bug report for this. The issue as mentioned by our user:
Expected behavior
The expectation as with previous versions of WooCommerce Stripe is that it should work with this plugin: https://support.yithemes.com/hc/en-us
Screenshots If applicable, add screenshots to help explain your problem.
Environment (please complete the following information):
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WordPress Environment
Active Plugins (47)
Query Monitor: by John Blackbourn – 3.10.1 Advanced Woo Labels: by ILLID – 1.52 Antispam Bee: by pluginkollektiv – 2.11.1 Disable Cart Fragments: by Optimocha – 2.1.1 Doofinder for WooCommerce: by doofinder – 1.5.33 Dynamic Visibility for Elementor: by Dynamic.ooo – 5.0.1 Elementor Pro: by Elementor.com – 3.7.5 Elementor: by Elementor.com – 3.7.4 Facebook for WooCommerce: by Facebook – 2.6.23 Forminator Pro: by WPMU DEV – 1.18.1 Gift Up!: by Gift Up! – 2.18.1 GP Premium: by Tom Usborne – 2.1.2 If Menu - Visibility control for menus: by Layered – 0.16.3 iThemes Security Pro: by iThemes – 7.1.3 Klarna Order Management for WooCommerce: by klarna krokedil – 1.6.10
Klarna Payments for WooCommerce: by krokedil klarna automattic – 2.11.4
Login Designer: by LoginDesigner – 1.4 Mailchimp for WooCommerce: by Mailchimp – 2.7.5 Members: by MemberPress – 3.2.1 Metorik Helper: by Metorik – 1.5.2 WooCommerce Sync for QuickBooks Online - by MyWorks Software: by MyWorks Software – 2.6.0 Post SMTP: by Post SMTP – 2.1.9 Recently Registered: by Mika Epstein – 3.5 Rank Math SEO PRO: by Rank Math – 3.0.20 Rank Math SEO: by Rank Math – 1.0.97 SVG Support: by Benbodhi – 2.5.1 Aelia Foundation Classes for WooCommerce: by Aelia – 2.3.1.220830 WooCommerce Conditional Shipping and Payments: by WooCommerce – 1.14.2 WooCommerce DYMO Print: by WP Fortune – 6.0.3 WooCommerce EU VAT Assistant: by Aelia – 2.0.34.220830 WooCommerce Stripe Gateway: by WooCommerce – 6.7.0 WooCommerce Google Analytics Integration: by WooCommerce – 1.5.14 WooCommerce Google Product Feed: by Ademti Software Ltd. – 10.7.5 WooCommerce Wholesale Lead Capture: by Rymera Web Co – 1.17.1 WooCommerce Wholesale Prices Premium: by Rymera Web Co – 1.29 WooCommerce Wholesale Prices: by Rymera Web Co – 2.1.4 WooCommerce: by Automattic – 6.9.0 WP Rocket: by WP Media – 3.12.0.5 Smush Pro: by WPMU DEV – 3.11.1 WP YouTube Lyte: by Frank Goossens (futtta) – 1.7.19 WPMU DEV Dashboard: by WPMU DEV – 4.11.16 Custom Product Tabs for WooCommerce: by YIKES Inc. – 1.7.9
YITH WooCommerce Advanced Reviews Premium: by YITH – 1.19.0 YITH WooCommerce Customize My Account Page Premium: by YITH – 3.15.0 YITH WooCommerce Points and Rewards Premium: by YITH – 3.13.0 YITH WooCommerce Product Add-ons & Extra Options: by YITH – 2.13.0 YITH WooCommerce Product Bundles Premium: by YITH – 1.16.0
Additional context
Our customer is aware that this is out of scope and this has been reported to the Dev-team for some initial troubleshooting which prompted this issue to be created.