Stripe + WC Block: After having a card decline, working card cannot be processed

@namiokuzono commented on Mon Jan 16 2023

Describe the bug

When a working card is tried at the WC Blocks Checkout page right after the non-working card, the Checkout page returns 400 API response. https://cln.sh/BMbT2KqW

To reproduce

Steps to reproduce the behavior:

Try placing an order with the test card number: 4000 0000 0000 0002
This returns with a generic "The card was declined" error message (as expected)
Do not load the Checkout page and proceeds to the next step
Try placing an order with the test card number: 4000 0000 0000 3220 (3DS required)
Error occurs: "Sorry, we are unable to process your payment at this time. Please retry later." (or "Your card has been declined.")

Tested with shortcode based WooCommerce Checkout page, and this issue is not reproduced.

Expected behavior

At the step 5 in above, you should be able to place an order with no problem.

Screenshots

https://cln.sh/phkMvcHv

Environment

WordPress (please complete the following information):

WP Version: 6.1.1
WC Version: 7.3.0
WC Blocks Version: ✔ 9.3.0
Language: en_US

Desktop (please complete the following information):

OS: 13.2 (a) Beta (22D7750270d)
Browser Chromium

@namiokuzono commented on Tue Jan 17 2023

Originally reported by a user via 5871599-zen

@tarunvijwani commented on Thu Jan 19 2023

@namiokuzono Thank you for reporting this. Unfortunately, I couldn't replicate the issue on my end. Here is the screen recording:

https://user-images.githubusercontent.com/11503784/213526266-fe3f5df2-ca43-42ae-b665-112447ac19e4.mov

I'd really appreciate it if you could help me with the link to the test site where you could reproduce this issue.

Looking forward to hearing back from you.

@namiokuzono commented on Tue Jan 24 2023

Hi @tarunvijwani ! Thank you for looking into this!

I have freshly installed a new site again (since the last one was deleted) and retried the workflow, and still able to reproduce the issue.

Could you put this product in the cart: https://verbal-porpoise.jurassic.ninja/product/test/ Then try going over the workflow once again and see what happens?

Here is the video recording: https://cln.sh/drd3Npt6

Click to expand SSR

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@mikejolley commented on Mon Jan 30 2023

I was able to replicate this, however, payment went through successfully with the card number 378282246310005 which has 3D Secure disabled. This leads me to believe the issue is due to the 3D secure implementation in the Stripe Gateway—perhaps missing for the Checkout Block implementation?

The error you're seeing is the generic error Stripe Gateway returns if the requests and retries are unsuccessful. This does not appear to be a bug with block checkout itself.

I will transfer this issue to the Stripe repository for feedback. Thanks.

woocommerce / woocommerce-gateway-stripe