Open avantegarde opened 1 year ago
@avantegarde do you happen to have the UI that's allowing Lazio, a region not a province, to be entered as a province? Or is the issue happening on the back-end?
My apologies @pierorocca for the delay here. I believe the address is pre-populated by Apple Pay within their shipping address UI.
Just adding to @avantegarde's comment. When you start adding an address to Apple Pay, the form will offer to auto-complete it. If you accept it, Lazio will be used instead of Roma.
Definitely an Apple Pay bug. Lazio is not a province. Google gets it right.
Let me raise this with the partnerships team that works with Apple.
Email has been sent to our contacts at Apple highlighting this issue. I understand this has been brought up in the past highlighting Hong Kong addresses as being problematic.
I just want to point out that I'm experiencing the same issue. It probably happens with all Italy addresses. As an additional information, I noticed that the payment is successful also removing the incorrect Province (the value "Lazio" in the @avantegarde's example). However this is a poor experience for users that are already paying using an address configured like that in other websites. Maybe it could be possible to fix it just avoiding to check that value for specific countries.
Hi, This issue has gone 150 days (5 months) without any activity. This means it is time for a check-in to make sure it is still relevant. If you are still experiencing this issue with the latest version, you can help the project by responding to confirm the problem and by providing any updated reproduction steps. Thanks for helping out.
@bborman22 with ECE do we have a way of working around this?
Describe the bug Apple Pay returns
Payment Not Completed
when the billing province is incorrect. But there is no error message presented to the customer on the front-end to indicate that the error is with the billing province.To Reproduce Steps to reproduce the behavior:
Payment Not Completed
and close the modal.If you instead use the following address, the order will be successful.
Expected behavior When entering an incorrect billing province in Apple Pay, Stripe should output an error that states that the billing province is invalid.
Screenshots
Environment (please complete the following information):
Additional context Additional details and conversation: p1676217694284599-slack-C7U3Y3VMY
WooCommerce Payments lets the customer know that the billing province is not valid:
Square also lets the customer know that the issue is with the Province:
5917996-zd-woothemes