Email Notifications > Payment Authentication Requested > edit form > empty value

[Marc-pi]

Prerequisites

• [x] I have carried out troubleshooting steps and I believe I have found a bug.
• [x] I have searched for similar bugs in both open and closed issues and cannot find a duplicate.

Describe the bug

In the list visible at wp-admin/admin.php?page=wc-settings&tab=email, the shop email is displayed (the blue hidden value of my below screenhot), not in the edited form (see § actual behavior screenhot)

this leads shop admin to confusion and the behavior is not consistent with the other email settings (read below)

Expected behavior

This is not consistent with the behavior of Cancelled order and Failed order

• when you manage these, the edited form displays the recipient proper email value
• the shop default email should be displayed, accordingly to the tooltip explanation

Actual behavior

when you edit the form at wp-admin/admin.php?page=wc-settings&tab=email&section=wc_stripe_email_failed_authentication_retry the value is empty

Steps to reproduce

Just go to the WooCommerce > settings > Email Tab see the above screenshots

WordPress Environment

N/R

Isolating the problem

• [X] I have deactivated other plugins and confirmed this bug occurs when only WooCommerce plugin is active.
• [X] This bug happens with a default WordPress theme active, or Storefront.
• [X] I can reproduce this bug consistently using the steps above.

[swatipawarGS]

Hi @Marc-pi,

Thank you for taking the time to report this bug, we really appreciate your help. We are able to reproduce the issue on our end using the WooCommerce 6.9.0 version and WordPress 6.0.2 version.

Please find below the screenshots for reference :

Priority of this issue will be assigned shortly after we’d go through a round of prioritization. Please note it may take a couple of days.

[Konamiman]

Hi, that email is not produced by WooCommerce core but by the WooCommerce Stripe Gateway plugin. I'm thus transferring this issue to the appropriate repository.