Open james-allan opened 2 months ago
8838509-zen
8839441-zen
8843341-zen
8838509-zen came back with the reply:
I did a few more tests to see what it could come from. I found out that it works with a standard theme (e.g. tt4) After taking a closer look at my custom theme, I have a custom HTML structure for the payment gateways, without the
<li>
tags. So my guess is that the scripts expects a certain markup structure.
Could this be the issue?
Merchant on 8843341-zen has also customized the checkout via theme templates so I'm asking them to test with a default theme
9093833-zen
Describe the bug There's been a number of reports of customers getting failed payment where in the Stripe log there's the following error:
This error is logged from the
WC_Stripe_Intent_Controller::validate_payment_intent_required_params()
function.At the moment there's further logs that help us troubleshoot what has led to this occurring. There's no logging of the intent request or the raw
$payment_information
array.To Reproduce I haven't been able to replicate an issue naturally so the steps below force the same error but I suspect there's something else happening.
4242424242424242
.Expected behavior
We should log additional information about the request that might help us troubleshoot the issue including the intent request and/or payment information.
Tickets
8699575-zd-a8c 8708661-zd-a8c 8739384-zd-a8c