annemirasol
commented
4 weeks ago ### Active Plugins (33) ###
Query Monitor: by John Blackbourn – 3.16.4
Advanced Custom Fields PRO: by WP Engine – 6.1.6
Ajax Multi Upload: by QuanticaLabs – 4.3
Integration for Contact Form 7 and HubSpot Pro: by CRM Perks – 1.2.9
Contact Form 7: by Takayuki Miyoshi – 5.9.6
WooCommerce Coupon Generator: by Jeroen Sormani – 1.2.0
Datalayer for WooCommerce: by Array.codes – 2.6.0 (update to version 4.2.0 is available)
Discounts for WooCommerce Subscriptions: by Meow Crew – 3.1.1 (update to version 3.1.2 is available)
Elementor: by Elementor.com – 3.24.5
Facebook for WooCommerce: by Facebook – 3.2.4
Google for WooCommerce: by WooCommerce – 2.8.3
Html5 Video Player: by bPlugins – 2.5.27
HubSpot for WooCommerce: by MakeWebBetter – 1.4.7
Import Export Suite for WooCommerce: by WebToffee – 1.2.8 (update to version 1.3.0 is available)
HubSpot All-In-One Marketing - Forms, Popups, Live Chat: by HubSpot – 11.1.22
OptinMonster: by OptinMonster Popup Builder Team – 2.16.5
ReferralCandy for WooCommerce – Advanced Referral & Affiliate Program: by ReferralCandy – 2.5.2
Simple History: by Pär Thernström – 4.17.0
TikTok: by TikTok – 1.2.8
User Switching: by John Blackbourn & contributors – 1.7.3
VWO: by VWO – 4.5
WooCommerce.com Update Manager: by Automattic – 1.0.3
Woocommerce Customize Account Dashboard Plugin: by Extendons – 1.1.9
WooCommerce - Store Exporter: by Visser Labs – 2.7.1
WooCommerce Stripe Gateway: by WooCommerce – 8.8.0
WooCommerce PayPal Payments: by WooCommerce – 2.8.0 (update to version 2.9.3 is available)
WooCommerce Subscriptions: by WooCommerce – 6.4.0 (update to version 6.8.0 is available)
WooCommerce: by Automattic – 9.0.0 (update to version 9.3.3 is available)
Yoast SEO: by Team Yoast – 22.9
Yoast SEO: by Team Yoast – 22.9
WP Mail SMTP: by WP Mail SMTP – 4.0.1
Smart Coupons For WooCommerce Coupons: by WebToffee – 1.8.0
Yotpo Social Reviews for Woocommerce: by Yotpo – 1.7.8
Describe the bug After merchant switched to new checkout experience, new subscription orders are failing. The Stripe dashboard payment intent object reveals this error:
Invalid_request_error - mandate_data[customer_acceptance][online][ip_address]. According to the merchant, the payment intent object has an 'ip_address' field that's an empty string.To Reproduce Steps to reproduce the behavior: Reported in WC Community Slack.
Expected behavior The merchant expects orders to go through with the new checkout experience.
Screenshots If applicable, add screenshots to help explain your problem.
Environment (please complete the following information):
Additional context