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woocommerce / woocommerce-gateway-stripe

The official Stripe Payment Gateway for WooCommerce
https://wordpress.org/plugins/woocommerce-gateway-stripe/
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Stripe Link payment results in manual renewal for subscriptions #3577

Open raindeer opened 1 week ago

raindeer commented 1 week ago

Describe the bug All Woocommerce Subscriptions becomes set to Manual Renewal when paid with Stripe Link.

To Reproduce Steps to reproduce the behavior:

  1. Order Subscription product
  2. Pay with Stripe Link
  3. Check Subscription object's Payment method.

Expected behavior Automatic renewal

Environment (please complete the following information):

raindeer commented 1 week ago

Interestinly I can manually set the subscription to auto renewal and then push through renewal orders. So Link works on the Stripe side, it just the Woocommerce Subscription which is set to Manual renewal for some reason.

annemirasol commented 1 week ago

Hey @raindeer! I'm trying, but failing, to reproduce this issue. Could we ask for more details that may help?

  1. By paying with Stripe Link, do you mean the Link button beside the email address field that lets you autofill your billing details? Or is it perhaps the Link express payment method, in the Express Checkout box where you would see Apple Pay and Google Pay?
    • I actually tried both, but still could not repro.
  2. Is this on a localhost or staging site?
  3. When paying for the subscription product via CC, with the same card details stored in Link, does it go to Automatic Renewal?
  4. Could you provide us screenshots of the order and subscription pages, please? Please obscure any PII and other sensitive information if this is for an actual order.

Thanks!

rbgly commented 5 hours ago

9000474-zen